Key West Grill
American Restaurant in Broadway at the Beach
with 190
Reviews
There are currently 190 user submitted reviews for this restaurant.No description has been submitted for this restaurant.
Reviews of Key West Grill
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Key West Grill Posted: Sep 08th, 2006 at 10:26 pm From: New Boston, OHIO By: ncb Avg. Rating:3.7 |
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The food was very good, a little pricey, but good. We had filet mignon with lobster and filet mignon with crab cake. Only two people dining and the bill was $133.00. The service was average, however, the waiter had only been there 4 days. ref: 3791 
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Key West Grill Posted: Sep 03rd, 2006 at 12:44 pm From: Baxley, GA By: jc Avg. Rating:4.7 |
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We went for lunch- just as they were opening. We had no wait, which is probably pretty common for this time. I ordered a salad with mojito grilled chicken. It was the biggest salad I have ever seen. And, it wasn't just lettuce. It was piled high with bean sprouts, tomatoes, goat cheese (huge portion), red onions, mandarin oranges, carrots... Lots of stuff- the best salad I have ever eaten. I could eat it everyday. I tried to finish it, but I just didn't have the space in my tummy. I think it cost around $14, which may seem a little high, but you wouldn't believe how big it is. Oh yeah, and the veggies were fresh- no wilted lettuce. I am a picky eater and pretty hard on restaurants' service. But, I would go back for sure! ref: 3725
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Key West Grill Posted: Aug 31st, 2006 at 6:28 pm From: Midlothian, VA By: ml Avg. Rating:3.8 |
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Great cocktails! Food ok. Service not so good. ref: 3706
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Key West Grill Posted: Aug 31st, 2006 at 12:47 pm From: Ashland, KY By: df Avg. Rating:4.7 |
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This was a wonderful restaurant! The food was excellent and very reasonably priced! The salmon was the best! Would certainly eat here again.... ref: 3699
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Key West Grill Posted: Aug 23rd, 2006 at 9:34 pm From: Norwalk, OH By: ts Avg. Rating:3.5 |
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I've never been so disappointed in a restaurant. This place has a prime loacation and one heck of a concept. They completely blow it with their staff. I've been there four times and each time it gets worse. The food is absolutely great, but if you can't service the customers, what sense does it make to have great food? I believe I've given them a fair chance. I will not return. ref: 3633
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Key West Grill Posted: Aug 21st, 2006 at 5:23 pm From: Clarksville , TN By: stc Avg. Rating:2.3 |
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We own a home in Myrtle beach and go at least twice a year. This was the first time we have ever eaten at Key West Grill and now we know why .It did not take long to get seated . Service was slow and the waiter was the worst waiter i have ever had. The family next to us had the same problem. The food did not come right two times. The bill was not correct three times and for the prices that they charge you would think it would be top notch. I have had better service at McDonalds .The manger did nothing to handle my familys or the other familys issues with his restaurant. WILL NOT GO BACK. ref: 3613
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Key West Grill Posted: Aug 21st, 2006 at 11:56 am From: Myrtle Beach, SC By: jsj Avg. Rating:2.3 |
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I live here and had friends in town and went to Key West Grill. I will never go back and so sorry I exposed my out of town friends to this disaster. To start with, we had to wipe out seats before sitting down. Waiter announced immediately that he was new and was supposed to have only 2 tables, but they gave him four. He was nice but service was terrible. Order for wine was forgotten. When food arrived, one order was left off. Salad was wrong and had no dressing. My baked potato had no butter and I never got any. I got shrimp and osyters. Cold and could not eat oysters. We requested a manager and ending up talking to two managers who apologized and stated that our tickets would be adjusted. It was not! I paid $22.00 for a few shrimp. I have been in restaurant business and am appaled by the service, or lack of, and concern by managers. Again, will never go back. ref: 3605
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Key West Grill Posted: Aug 21st, 2006 at 12:41 am From: Norfolk, VA By: lt Avg. Rating:3 |
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Not impressed with the food at all. Servers were great yet managers lacked in their assistance with everything concerning the restaurant. ref: 3597
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Key West Grill Posted: Aug 18th, 2006 at 6:41 pm From: good hope, GA By: bc Avg. Rating:2.3 |
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Visited on july 13 and would not visit again. Poor service and the food was tasteless.. ref: 3571
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Key West Grill Posted: Aug 17th, 2006 at 5:49 pm From: Newark, DE By: kf Avg. Rating:4 |
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Came here, after show at the Palace Theater, around 11pm, was surprised to be seated. Service was great, food was wonderful, atmosphere was dead, but to be expected. Will be back, during normal hours. ref: 3563
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Key West Grill Posted: Aug 12th, 2006 at 7:03 pm From: Salem, VA By: ksp Avg. Rating:2.3 |
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Obviously this restaurant is lacking in management and from reading other reviews has a lousy wait staff (which is what we experienced). My husband and I were vacationing and decided to eat at the restaurant because we had never been there before---will never go back. To make a very long and horrible meal story short, our waitress could have cared less about attending to our table--several times we had to grab another waiter to get what we needed. When asking if bread came w/ the meal (because everybody else seemed to have bread besides us), she told us that the customer has to ask for it--I've never heard of such a thing. This has been the only time we have never left a tip because of service--this topped it all. This restaurant has great potential but you only get one chance to make a first impression. ref: 3505
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Key West Grill Posted: Jul 29th, 2006 at 4:28 pm From: Washington C.H., OH By: gdw Avg. Rating:2 |
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We waited forever on our food, our bill was horribly high, there was no air conditioning at the restaurant, we waited forever on our bill, it took forever to cash us out and then I was double charged on my debit card (2 different amonts) for our food!!! Definitely won't go back!!!! ref: 3317
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Key West Grill Posted: Jul 27th, 2006 at 2:04 pm From: Germantown, MD By: cmv Avg. Rating:4.2 |
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We visited the Key West Grill on July 17 around 6pm and were promptly seated (party of 6 - 2 being children); however, the service was horrible - we were the forgotten party. When we were finally able to order, the food was absolutely fantastic, my son and I had Mahi Mahi - mine Havana style - his Blackened; my husband had ribs and daughter-in-law had a beautiful steak. Everything from start to the dessert-_key lime pie and "bananarama"(think that was the name) was great. A great value for what we had (including a nice childrens menu). We will definitely go to Key West again - as far as service, anyone can have one bad day. The Food was great! ref: 3261
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Key West Grill Posted: Jul 20th, 2006 at 10:49 am From: Georgetown, SC By: jt Avg. Rating:3.2 |
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Very expensive which you expect at the beach but when you mix in a rude waiter it is enough to keep me from going back. I'm local and there are too many good places to eat for me to have to go there again. Food was average to boot! ref: 3166
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Key West Grill Posted: Jul 15th, 2006 at 11:03 am From: knoxville, TN By: jsl Avg. Rating:2.3 |
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Food was good, service...or lack thereof ... waited over an hour after placeing order, when order arrived half of it was missing and had to wait another 30 minutes to get it. I would not eat there again. ref: 3069
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Key West Grill Posted: Jul 04th, 2006 at 4:22 pm From: Conway, SC By: jf Avg. Rating:2.5 |
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Don't bother with this place. I've been twice. Once I walked out before ordering the first time. I thought I'd give it a second try. What a waste. If you want to sit for almost an hour before you are served (after being seated) and enjoy being seated at a dirty table, go here. My husband and I will not go back for a third try. ref: 2884
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Key West Grill Posted: Jun 23rd, 2006 at 9:43 am From: LORIS , SC By: b w Avg. Rating:3.2 |
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We ordered trout and it was dried out, and had no taste. The price was way to high for the quality of the food. I am a local and could never recommend your restauarnt. Your menu is way too expensive for the food you serve.. ref: 2739
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Key West Grill Posted: Jun 06th, 2006 at 5:12 pm From: North Myrtle Beach, SC By: meh Avg. Rating:3.3 |
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I'm a local and take guests to Key West a few times a year. My last visit was for lunch with guests. The wait person was excellent. The front desk was slow and not connected to the customer. The Cuban Chicken with Jalipeno mashed potatoes was good. But the fried selections of oyster and shrimp were dried up and not tasty. The shrimp had a frozen food look. They were not moist and the oysters ranged from 1/2 inch to 2 inches in a dried on batter that was overcooked, making the oysters dried-up instead of juicy. I do better at home. I like the place but the last time I went and ordered fresh oysters, they were very small and had no taste--but the price was as usual and high for what they served. I am reluctant to return. Too bad because the atmosphere is good. There are too many new restaurants around with better food. ref: 2611
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Key West Grill Posted: May 11th, 2006 at 12:33 pm From: Windrixvilletown, NV By: gg Avg. Rating:4.3 |
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Key West Grill is a great restaurant!!! Enjoy it every time I go there! Way to go Key West. ref: 2406
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Key West Grill Posted: May 08th, 2006 at 1:38 pm From: pittsburgh, PA By: mv Avg. Rating:3 |
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We are regular vacationers to Myrtle Beach - we tried this place a few times and each time the service was horrible. The first time we waited 30 minutes for our waiter to take our order and then waited over an hour for our meals and when they did finally come they were cold and our steaks were barely done! We did complain to the manager who didn't do anything but apologize. The second time we went the service was still horrible but at least the food was hot. It is overpriced on drinks too. We don't recommend this place to any of our friends going to Myrtle Beach. ref: 2374
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Key West Grill Posted: May 05th, 2006 at 5:20 pm From: greenwood, IN By: wk Avg. Rating:4.2 |
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If you know good food, don't waste your time reading the opinions about this restaurant that are bad. Anyone writing a bad review on this restaurant simply doesn't know good food. I eat out all of the time and and very picky about restaurants, food quality, and noise level. The atmosphere is excellent. The owner took the time to create a great atmosphere and a great menu. The taste and quality of food reflect very well. This restaurant is not to be missed. Try the Cuban Sandwich -- it is fabulous. The She Crab soup is the best is South Carolina. ref: 2360
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Key West Grill Posted: Mar 11th, 2006 at 11:17 pm From: richmond , VA. By: rst Avg. Rating:3.8 |
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We vacation in Myrtle Beach at least once a year, sometimes twice. We find ourselves at the Key West Grill at least once per visit, usually for lunch. We have always been seated quickly... The boys get upset by this because they can't stay up front and talk to the parrot... lol! ( we ask for the deck). I do recommend sitting inside if it's windy, but thats not Key West's fault. We have young children and they always bring the kids crayons and crackers to hold them over. My big thing is keeping my tea full, and this has never been a problem. My wife and i always get the same thing and it's always been good, and have never had to wait very long... ref: 2130
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Key West Grill Posted: Feb 15th, 2006 at 11:03 am From: Mantua, OHIO By: prm Avg. Rating:5 |
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Everything at your restaurant was great! ref: 2029
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Key West Grill Posted: Feb 12th, 2006 at 11:14 am From: Providence, RI By: lmt Avg. Rating:2.2 |
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We went to Key West Grill and it was one of the worst experiences I have ever had. When were were being seated, we were taken to three different tables around the entire restaurant before finding a clean one, with a rude hostess who obviously wanted nothing to do with being there. While we watched a large group of service staff leaning over the host stand, we waited for someone to take our order. We finally had someone greet us as we were about to leave, and decided to stay. (BIG MISTAKE). Our server was rude and lazy, we had to walk up to the front to get him to refill a drink and take our order. Our food came out cold, which I don't understand because the place was nearly empty, and when I asked to see a manager, it took them about 20 mins to "find" him. When he came to the table and talked to us, he did absolutely nothing. We politely asked to just have the meals removed from our bill because they were awful and we were not going to eat them and we just wanted to get out of there to go find someplace else to dine. He basically told us too bad and handed us our check. Never in my life have I ever been disrepected so much in one dining experience. I will never again be dining here. The people are rude, we heard many of the staff talking about finding new job, so obviously no one wanted to be there and it showed. The worst part was the way the manager treated us. Beware of this place, it looks beautiful, but it's terrible on the inside. ref: 2010
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Key West Grill Posted: Jan 28th, 2006 at 9:02 pm From: Norwalk, OH By: ts Avg. Rating:3.8 |
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I've been to the Key West Grill three times in the past three years. I think it's a little expensive for the amount of food you get, but the quality of the food is very high. The service leaves a lot to be desired as each and every time I've been there, no one seems to know what they're doing. On a scale of 1-10, i'd give it a 7. It's good enough to make me return next year. ref: 1956
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Key West Grill Posted: Dec 02nd, 2005 at 11:12 pm From: murrells inlet, SC By: cmb Avg. Rating:1.8 |
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That awful music is nothing like what I have heard in the real Key West. My Grand Marnier was served in coffee and when I protested I was told all cordials come in coffee!? All neighboring tables were complaining about the insane music and our waiter said he was actively seeking other employment. Food was not as good as Captain D's but very expensive. ref: 1711
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Key West Grill Posted: Oct 06th, 2005 at 2:25 pm From: Kingsport, TN By: p.d. Avg. Rating:3.8 |
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Key West Grill is one of our favorite places to eat in Myrtle Beach. My wife and I always get the Pepper Crusted Atlantic Salmon. Our server left alot to be desired this time. She was unhappy because most of the people were sitting on the deck and not inside where she was working. So our service was very slow and she was unattentive. But our salmon was excellent. ref: 1439
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Key West Grill Posted: Sep 14th, 2005 at 10:01 am From: Hamburg , NJ By: br Avg. Rating:0.5 |
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Went Key West Grill for lunch and ordered a drink at the bar. Charged us $21 for two Gray Goose Vodka's on the rocks. You got to be kidding! Needless to say we walked out. Keep your lunch! ref: 1258
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Key West Grill Posted: Aug 28th, 2005 at 6:08 pm From: Reading , PA By: slm Avg. Rating:2.5 |
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This was a great disappointment first night in Myrtle Beach terrible food and service. Food was barely room temperature and very dried out and the waitress was well lets say it looked like she just woke up. Not recommended at all. ref: 1184
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Key West Grill Posted: Jul 31st, 2005 at 9:28 pm From: Dickerson, MD By: anb Avg. Rating:4.3 |
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Service was great, food was fantastic... a must visit for sure!!! A great selection of steaks and seafood available for any appetitite! ref: 968
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Key West Grill Posted: Jul 28th, 2005 at 5:04 pm From: Point Pleasant , PA. By: jr Avg. Rating:2.7 |
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Save yourself a major headach. This place was the pits. We complained about getting cold meals. They just looked at us like too bad. We asked to see the manager and he was too busy. Needless to say we had 12 golfers here and will not stop back. Go to Umberto's or to Mama Joe's. They like it when you come in and drop $100.00 per person on food and drinks. ref: 950
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Key West Grill Posted: Jul 15th, 2005 at 9:05 am From: Winfield, WV By: js Avg. Rating:2.2 |
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Looks very pretty on the outside, but skip it. It's not worth the wait. ref: 850
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Key West Grill Posted: Jul 12th, 2005 at 7:25 pm From: Greensboro, NC By: dpa Avg. Rating:2.3 |
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I will first say that on the positive side, we were seated quickly and the hostess was pleasant. That being said, we had a horrible experience at the Key West Grill.
My husband, 8 month old, and I were seated in such tight quarters outside that anytime the people behind us moved, our chairs bumped. We waited for approx. 10 min before someone came to ask if someone had waited on us yet, only to wait another 5 min. before someone did. After finally ordering, and most importantly, we ordered 2 standard menu meals, tuna and crab stuffed shrimp, which took 55 minutes for us to receive. (Keep in mind, we had an 8 month old who, of course, was not enjoying the view for that long.) Once we did receive the food, both were mediocre at best. Mine was overcooked and my husband's tuna had very little taste. Finally the manager came over to tell us the kitchen had lost our orders and we may get our meal free, which ended up only being half price. After watching other tables be seated, enjoy their meals, and leave before we even got our food, I would've expected more.
I had been to the key west grill previously without similar problems, however, due to the extreme dissatisfaction with this dinner, I will be recommending to our friends, family, neighbors, etc. to try other restaurants at Broadway @ the Beach. ref: 825
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Key West Grill Posted: Jun 24th, 2005 at 2:55 pm From: Highlands Ranch, CO By: b.f. Avg. Rating:3.5 |
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We got a reservation and they guarunteed we would sit down right away. Thirty minutes later, they led us to a dirty table. They cleaned it in three minutes, and we sat down. We ordered, and an hour later we got two burned pizzas. We have kids aged 2-10, and this was unacceptable. When the food finally came out it was great, but two of my four children were asleep. I would NOT go back! ref: 674
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Key West Grill Posted: Jun 19th, 2005 at 2:39 pm From: Myrtle Beach, SC By: jb Avg. Rating:4.5 |
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I am a local and have been eating at the Key West Grill for the past 4 years. The food quality has always been nothing but superb. The waitstaff is fun, friendly, and very helpful. They always make our dining experience a great one. For all those people who give any bad reviews to Key West Grill or any other restuarant at the beach for that matter, you are aparently from out of town and do not realize the speed of this town. Myrtle Beach will be busy on your vacation so to all of the tourists here are some tips: The servers are doing the best job they know how to. If you go in with a large party expect to wait. So good job to the great staff at the Key West Grill. Keep it up! ref: 627
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Key West Grill Posted: Jun 14th, 2005 at 10:38 pm From: Pigeon Forge, TN By: amanda Avg. Rating:4.2 |
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We love Key West Grill. My family and I vacation at Myrtle Beach at least once a year. We eat here every vacation. The atmosphere is great, the steaks are fabulous. We vacation during the summer, but if you go to the restaurants at a time when they are not crowded, the service is great! ref: 604
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Key West Grill Posted: Jun 11th, 2005 at 10:04 pm From: Raleigh, NC By: jss Avg. Rating:3.3 |
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When we sat down in 15 minutes the food took 2 1/2 hours to get. The food when we got it tasted great but the time it takes to get the food was unacceptable. I will not suggest this restaurant to any of my friends. ref: 574
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Key West Grill Posted: Apr 05th, 2005 at 10:16 pm From: chattanooga, TN By: ms Avg. Rating:2.8 |
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Ordered redsnapper and it came looking great. When I cut into the fish I noticed it had not been cooked at all. Sent the fish back and just ordered an appitizer of stuffed mushrooms since everyone was already eating. They came out cold. I was still charged $10 for my appetizer. ref: 350
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Key West Grill Posted: Feb 13th, 2005 at 11:46 am From: Winston-Salem, NC By: bg Avg. Rating:2.2 |
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The outside looked great and the menu also looked good, but our waiter when he did show up was not very helpful and the food was awful!! ref: 205
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Key West Grill Posted: Dec 01st, 2004 at 12:49 am From: Little River, SC By: mw Avg. Rating:4.5 |
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We love Key West Grill and try to eat there every month or two in the warm months. Rarely do we sit anywhere but on the deck overlooking the water at Broadway at the Beach. Everything we've ever ordered there has been excellent; never had any dishes that weren't scrumptious! ref: 17
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