Key West Grill
American Restaurant in Broadway at the Beach
with 190
Reviews
There are currently 190 user submitted reviews for this restaurant.No description has been submitted for this restaurant.
Reviews of Key West Grill
|
Key West Grill Posted: May 08th, 2008 at 9:10 pm From: Dunlap, TN By: bmc Avg. Rating:4.7 |
||||||||||||
|
We make it a point to eat here every year during the spring bikeweek. The blackened maui maui is the best and we really haven't eaten anything bad. I am skipping bikeweek this year, but we are coming down in June and I will eat here again. I think it is one of the best restaurants in MB ref: 10945 
|
|||||||||||||
|
Key West Grill Posted: Feb 20th, 2008 at 10:48 am From: Raleigh, NC By: jlm Avg. Rating:4 |
||||||||||||
|
I can't help but wonder when I read some of the previously posted reviews. It seems to me that whoever is writing these has no clue...when you visit a restaurant in a tourist area, do not expect to be "in and out" fast...no matter how many people are in there! You're going to have to wait to sit down and you're going to have to wait for your food to be prepared. Period. Secondly, while I agree $8 seems like a lot for a mixed drink, that is the average price these days (obviously you don't get out much). I've only eaten at KWG twice, but each time the service was just fine. No, my server didn't kiss the ground I walked on (as some of the previous posters believe should happen!), but the service was friendly and efficient. I could go on and on but the bottom line is this is a family restaurant in a high traffic, tourist area...do not go here looking for a "fine dining" experience or expect the most spectacular food and service...but if you do want a good burger in a good atmosphere, you should check it out!
ref: 10079
|
|||||||||||||
|
Key West Grill Posted: Feb 19th, 2008 at 3:11 pm From: Fayettteville, NC By: jmr Avg. Rating:2 |
||||||||||||
|
Myself and a relatively large group of friends ate at this restaurant yesterday. The service was terrible with a seemingly unconcerned and unmotivated waitress and a bartender incapable of following simple instructions. The food was overpriced and poorly cooked. Three of us ordered the shrimp special and two of us are feeling like we may have food poisoning. I will never recommend or eat at this poorly managed restaurant again. ref: 10072
|
|||||||||||||
|
Key West Grill Posted: Feb 11th, 2008 at 11:27 am From: KIngston, ON By: gm Avg. Rating:2.5 |
||||||||||||
|
My wife and I (retirees) took advantage of a early bird special on February 10 '08. The food was fine and we were not unhappy until we got the bill. The food was priced as advertised, but we were charged $10.00 for a SMALL glass of house wine. We complained to the waiter who called the manager - His only comment was that they charge what the OWNER dictates. He said the prices were in the menu. But, we were only given the early bird menu which does NOT have beverage prices. We should have learned from an earlier mistake - Last year, we also had a bad experience at this restaurant - But, being aging retirees, we had forgotten ;( WE WILL NOT RETURN TO THIS RESTAURANT!! ref: 9996
|
|||||||||||||
|
Key West Grill Posted: Feb 04th, 2008 at 3:31 pm From: Columbia, SC By: caw Avg. Rating:2 |
||||||||||||
|
For several years we have visited Myrtle Beach during the winter and enjoyed at least one evening/occasion per trip at Key West Grill. Generally the food was fine. Our visit on the first of February was unfortunately an exception. The service was poor -there were only two or three other parties in the restaurant at about 6:00PM yet we waited for 15 minutes for a waiter. The food in general was not up to the standard that we had grown to expect - a salad is no longer offered with the main course and my wife's steak was several degrees beyond done. For reference our check number was 165941. We won't make the same mistake again. ref: 9929
|
|||||||||||||
|
Key West Grill Posted: Jan 17th, 2008 at 11:48 am From: Lexington, SC By: mj Avg. Rating:2.8 |
||||||||||||
|
We ate here this past summer. For not being much of a line, it took a little while to get seated. My only real complaint is the value. The food at best is average, but for the price its a rip off. They charged $4.00 for a side salad that was literally a bowl of iceburg lettuce. The atmosphere is nice. But the service was pretty slow again for not being very crowded. ref: 9765
|
|||||||||||||
|
Key West Grill Posted: Dec 06th, 2007 at 6:31 pm From: Marshville, NC By: l.f Avg. Rating:2.5 |
||||||||||||
|
This was a new experience for us. We had never eaten here and did not really know what to order. When it came to my turn to order, I wanted a suggestion from the waitress. All I got was " I have other tables that need me, I can't wait on you to order." I was definitely offended. The waitress did not care, she recieved her already figured in gratuity. She did not deserve one penny. Will never go back! Very disappointed! ref: 9442
|
|||||||||||||
|
Key West Grill Posted: Nov 10th, 2007 at 10:02 pm From: Libertyville, IL By: jf Avg. Rating:2.5 |
||||||||||||
|
The special we had was flounder with crab. It tasted like a frozen fish entree from the grocery store. There was no flavor. The potatoes and vegtables were good. It was not worth the $29.99 entree price at all. The waiter did nothing when these concerns were mentioned. I would not go back again.
ref: 9221
|
|||||||||||||
|
Key West Grill Posted: Nov 04th, 2007 at 8:07 pm From: greensburg, PA By: ffm Avg. Rating:4.8 |
||||||||||||
|
Food and service was excellent! thanks to mark. Seated immediately,three times during our week visit. Wish there was one closer to us. Love those plantains and cuban sandwiches. They are excellent! mark rocked! he treated us great and was wonderful to our kids. ref: 9137
|
|||||||||||||
|
Key West Grill Posted: Oct 26th, 2007 at 10:28 pm From: Myrtle Beach, SC By: fu Avg. Rating:1 |
||||||||||||
|
This place, bar none, has the WORST managing staff I've ever encountered in my life. Can't really blame any of the employees who have no ambition to perform their jobs, given what they put up with. Employment turnaround rate is HIGH, even for a restaurant. There's a reason there is always a blurb in the help wanted ads with their name on it. Don't support this rag-tag, unorganized, overpriced establishment. You'll only leave disappointed. ref: 9057
|
|||||||||||||
|
Key West Grill Posted: Oct 16th, 2007 at 8:34 am From: Fort Wayne, IN By: aj Avg. Rating:4.2 |
||||||||||||
|
I recently visited Myrtle Beach and ate at this fantastic resturaunt. Service was great! I was seated right away, even though it was busy. Food tasted great after a long day of shopping. Sort of noisy though.... I will return to Key west grill as soon as possible. (NEXT MONTH) YAY! ref: 8856
|
|||||||||||||
|
Key West Grill Posted: Sep 26th, 2007 at 6:48 am From: Hagerstown,, MD By: ld Avg. Rating:2.2 |
||||||||||||
|
Read the post dated 02-01-2007. Being from MB, sounds as if this person may be one of those working there. Maybe he/she should get a job elsewhere and learn what it is like to work in a quality eatery.
ref: 8475
|
|||||||||||||
|
Key West Grill Posted: Sep 10th, 2007 at 12:07 am From: Charlotte , NC By: jag Avg. Rating:2.3 |
||||||||||||
|
My wife & I ate here for a late dinner. Seated immediatly. Our waiter took our order & that was the last we saw of him till I had to drag him to get our check (which I ended up paying at the hostess station so we could get on with our evening. The restaurant was not even busy. When I told the host about the poor service they acted like they expected to hear it. Worst service I've ever received. We will never return & I will make a point to tell people never to go there.
ref: 8181
|
|||||||||||||
|
Key West Grill Posted: Sep 07th, 2007 at 4:39 pm From: Port Republic, MD By: djl Avg. Rating:2 |
||||||||||||
|
My family has enjoyed this restaurant in the past so returned there this past August. Big mistake!!! My husband and son arrived at the restaurant first (while my daughter and I were waiting in line at Victoria's Secret just across the way), but even though the restaurant was mostly empty they did not want to seat them (until my husband insisted) because "they do not seat incomplete parties." Our waitress barely spoke English and service was terrlble. My son ordered a $28.00 lobster pasta entree that was about 2 cups of food in an enormous bowl...no salad, nothing came with it. I had a mojito which turned out to be $8.00 (no prices were listed on the drink menu). The bun on my burger was completely soaked through so that I had to eat it with a knife and fork. The bill was enormous...this was the most expensive meal we have ever had in Myrtle Beach, and that includes fine restaurants like the Parson's Table in Little River where you would expect the check to be high and it would be worth it. Skip this one, folks. ref: 8143
|
|||||||||||||
|
Key West Grill Posted: Aug 26th, 2007 at 8:01 pm From: Glassboro, NJ By: rh Avg. Rating:3 |
||||||||||||
|
We ate there 8/07 and the service was poor at best. It took over an hour to get a drink. It then took an additional 1.5 hours for me to complain that we had not received any food yet. The waitress was an ignorant bitch and the punk manager was an ass****. We will never eat there again. Oh, and we never did get our food and when i explained why we were leaving i got a bill for the sodas we ordered. Go figure. Eat at your own risk. ref: 7870
|
|||||||||||||
|
Key West Grill Posted: Aug 13th, 2007 at 10:25 am From: Pickens, SC By: mh Avg. Rating:3 |
||||||||||||
|
We went on a Saturday night with a group of 6 and were seated shortly thereafter. Our server was very nice but didn't do a good job at all. Yes-they were all very busy but they should have more staff members on hand. The floor was very slippery at the front door where the kitchen staff was going out to get lobsters from the tank. At one point, we were ALL without drinks, for a long period of time. The food was WAY over priced........good thing I checked my bank statement when I returned home because the TOTAL amount was charged twice. And-because we were a party of 6, we were charged a gratuity of $7 each. He got a $21 tip for HORRIBLE service. Don't go there expecting good service--its not going to happen. We will not return. ref: 7571
|
|||||||||||||
|
Key West Grill Posted: Aug 06th, 2007 at 8:26 pm From: Raleigh, NC By: k.w. Avg. Rating:1.3 |
||||||||||||
|
This was hands down the absolute worst experience I have ever had in a restaurant. I was with a group of friends who all agreed that the Key West Grill is absolutely a horrible establishment, almost entirely due to the staff, especially management. Our waiter was not rude, but he was completely nonexistent. It took 15 minutes for anyone to even take a drink order once we were seated. The waiter constantly seemed confused and like he had somewhere else to be. The entrees that my friends and I had were nothing special, very mediocre, and very overpriced for the small portion that was served (and mine was pretty cold, by the way). I wanted another drink but could not find our waiter so I took some cash up to the bar to get drinks for all of us. The bartender was pompous and rude. The worst part of the evening came when we asked for our check -- our waiter never came back! After waiting for over 25 minutes, we finally had to flag down a busboy who said he'd try to find our waiter. After we could not take it anymore, we went to try to find the manager so we could pay something for the horrible experience, as we were very ready to leave. The manager could not have cared less -- he was very snippy and condescending. Two of my friends were incorrectly charged for drinks that WERE NEVER SERVED to us. When we asked the manager to correct the bill, he rolled his eyes and sighed as if he were disgusted with us. At this point, it had been almost an hour since we had asked for the check. We were literally chasing staff around the restaurant to try to pay for this excruciating evening!
It was absolutely unbelievable that we paid anything that night. I did not leave any tip, and this is the first time I have EVER done that. I have dealt with the public all my life in the jobs I've had, so I know what it is like, and I always tip well, even for mediocre service. I feel like this restaurant would be good ONLY if the entire staff, especially management, were FIRED and replaced. What a HORRIBLE, HORRIBLE place -- DO NOT GO THERE. ref: 7451
|
|||||||||||||
|
Key West Grill Posted: Aug 06th, 2007 at 4:37 pm From: Holly Springs, NC By: tlm Avg. Rating:1 |
||||||||||||
|
This was the worst restaurant I've ever been to. We asked to be seated outside, and they tried to seat us inside. We were told that the Margaritas were $4...all of them. Yet the one that we ordered was mysteriously $9.99. The food was extremely overpriced for the substandard taste. We got up and went to the bar for our drinks because we almost died from thirst waiting for our server. This was ALL night. Last but not least, we tried to pay for our dinner. We asked for the check at 9:00 pm and received it at 10:00 pm. We talked to 2 managers who obviously haven't been through management training. They were so rude that we went from being mad at the server to feeling sorry for him that he had to work in such a place. The manager said he discounted my bill yet I was $15 overcharged to begin with...Thanks to his wonderful discount I only paid $5 more dollars than I should have!!!!! I will never eat here again! ref: 7443
|
|||||||||||||
|
Key West Grill Posted: Aug 06th, 2007 at 10:27 am From: Southern Pines, NC By: lrp Avg. Rating:1.7 |
||||||||||||
|
This was perhaps the worst dining experience of my life. The service was awful. It took us twenty minutes after placing drink orders to receive water or drinks. The waiter never came by to check on us, and the worst - after we asked for the bill it was 40 minutes before the waiter came to the table to tell us that they had lost the bill. We complained to the manager who was nonchalant, pompous, and completely rude. At this point, it had been an hour since we had asked for a bill and we now felt like we were trying to chase people down to give them our money. We spoke to another manager who was equally as rude and who ultimately sent the shaking waiter back to us with our bills (slightly discounted). I quickly stopped being upset about the waiter's performance and realized it was more than likely that poor management was the cause of this mess called a restaurant. Management disappeared at this point and threw the waiter into the lion's den, so to speak. It was surreal.
DO NOT EAT AT THIS RESTAURANT. ref: 7428
|
|||||||||||||
|
Key West Grill Posted: Aug 02nd, 2007 at 4:11 pm From: Jeannette, PA By: dsb Avg. Rating:1.8 |
||||||||||||
|
After waiting an hour to be seated when told that it would only be 20-30 minute wait, the other three individuals I was with waited over an hour and forty five minutes for our main course to be served. Every one of our dishes was incorrect and when we confronted the server about the issues he became very defensive. I felt as though we were extremely patient during the entire ordeal. In fact, one of managers came to our table an hour and fifteen minutes into the wait we did not raise a fuss. He was actually amazed that we did not yell at him about the poor service. After speaking to yet another manager, they made an adjustment to the bill, which I thought was rather insignificant and almost insulting. After the manager finally took care of the entire bill we were so disgusted with our dining experience that we all let without even eating a single bit of out food. I felt as though the staff there was unapologetic and was not concerned with the reputation of their establishment. By fare my worst dining experience in Myrtle Beach to date. ref: 7379
|
|||||||||||||
|
Key West Grill Posted: Aug 02nd, 2007 at 8:58 am From: Dansville, NY By: ceh Avg. Rating:1 |
||||||||||||
|
Horrible- Worst restaurant we have ever been in. Waitress was way out of her league. After and hour and no food, she came to us and said we are all out of your dinner choice. Would you like something else, (She did not even bring a menu to choose from) Beer warm, food cold. DO NOT ALLOW THIS PLACE TO STAY OPEN. If they did not have the volume of people at Broadway at the Baech they would not be in business. ref: 7376
|
|||||||||||||
|
Key West Grill Posted: Jul 30th, 2007 at 12:37 pm From: Middletown, DE By: dgy Avg. Rating:5 |
||||||||||||
|
Loved this place.. We went there 3 times during our 9 day stay... Food was awesome as well as the service... Try the Shrimp Salad. (Hint: Not really a salad but AWESOME!!!!) ref: 7312
|
|||||||||||||
|
Key West Grill Posted: Jul 29th, 2007 at 5:20 pm From: Charlotte , NC By: brp Avg. Rating:4.7 |
||||||||||||
|
This is seriously my favorite restaurant at the beach. I go to the beach with my friend every year and it is a must that we go to Key West Grill. My favorite is the coconut shrimp. I would recommend anyone and everyone to go here! It really is a great place. ref: 7298
|
|||||||||||||
|
Key West Grill Posted: Jul 27th, 2007 at 11:39 pm From: chicago, IL By: jas Avg. Rating:3.8 |
||||||||||||
|
Key West Grill is awsome every year me and my familly come to myrtle beach we come hear for the food, fireworks and the dragon that pops out of this little castle and spits fire o ya me and my cousins love feading the fish and ducks bread it's a perfect place for a family diner and after dinner we go do some shopping and walk around. This place is bea-utful I can't wait to go this year.. ref: 7259
|
|||||||||||||
|
Key West Grill Posted: Jul 23rd, 2007 at 2:06 pm From: Abbeville, SC By: jma Avg. Rating:2.3 |
||||||||||||
|
Myself and a group dined with this restaurant, and it was the worst restaurant experience we all have ever had. At first the afternoon started off great, but then it took 45 minutes before we received any drinks. The waitress kept bringing glasses of water instead of the drinks that we ordered. We ended up having three glasses of water in the middle of the table and not any of the drinks that we ordered. We had to go up to the bar ourselves and get drinks because we had waited for so long. Even when our meal arrived, the waitress still had not brought the original drinks that were ordered. The waitress brought out my appetizer 10 minutes before my meal, she didn't bring out my friend's appetizer at all, and she didn't brink out my sister-in-law's salad either. Never once did we receive an apology for these mistakes. She just said "OH" but never tried to make anything right. We gave her our Myrtle Beach VIP cards to take off $2.00 on the appetizer, which she didn't take off, and the restaurant charges 18% gratuity per person per meal ordered. We then asked for the manager to ask to have the tip lowered because of bad service. He then informed us that there is no way that the tip can be lowered any, "That's the way the computer rings it up." So basically the waitress can provide all the bad service that she wants because she is automatically going to get an 18% tip from everyone. Just from our table alone she made a $120 dollars tip, and her service was awful!! Our whole experience could have deescalated with a simple apology, if not from the waitress, at least from the "manager", but neither never looked the least bit worried and never apologized for one thing. Also, a friend in our party was talking to the manager about the waitress not separating the bill, as was asked of her earlier, the manager just turned around and walked away in the middle of my friend's sentence. That is just rude, nasty, and not a good work ethic or manageral skills at all. This restaurant provides very poor customer service, and they have very bad attitudes. So if you go and your server is Denise, RUN!! None of my party, including myself, is never going to return to this restaurant.
ref: 7162
|
|||||||||||||
|
Key West Grill Posted: Jul 20th, 2007 at 12:47 pm From: Boston, MA By: nc Avg. Rating:2.5 |
||||||||||||
|
The food was very bad. The pizza is just like Papa Johns. The food was not tasty for the price paid. Stay away from this place. ref: 7111
|
|||||||||||||
|
Key West Grill Posted: Jul 20th, 2007 at 11:40 am From: Dansville, NY By: ceh Avg. Rating:3 |
||||||||||||
|
Horrible, overpriced, warm beer. Only reason still in business is the volume of people in myrtle beach. ref: 7110
|
|||||||||||||
|
Key West Grill Posted: Jul 12th, 2007 at 3:41 pm From: Knoxville, TN By: cp Avg. Rating:1 |
||||||||||||
|
Hands down, this was one of my worse dining experiences ever. I did not receive what I ordered, the food was poorly prepared, the service was AWFUL, and to make matter worse, the manager was rude and snippy when I complained. I will never go back. Avoid this restaurant!! ref: 6928
|
|||||||||||||
|
Key West Grill Posted: Jul 10th, 2007 at 3:05 pm From: HIGH POINT , NC By: dg Avg. Rating:1 |
||||||||||||
|
The worst place you could ever eat ! that is if you get your food. Our family waited an hour and an half and was promised to be seated outside to watch the fireworks. That never happened! Then we waited at least 45 min before we ever got the salads which were hot and half of us didnt even get the salads.at that time I went and spoke with the manager which told me he would take care of everything asap ! I still have not seen the manager. Our drinks were never refilled! We then complained again to our waiter, who at that point laughed in our face. We should have left at this moment but we had been there so long and knew we would have to wait again somewhere else. I got up to go and talk with the manager again and there were 4 other complaints in front of me. He never came out of the kitchen! Take my advice dont eat here. My family and I have never been so upset and treated so bad in our lives! Go somewhere else. Waiting 2 hours somewhere else is well worth it ! They should shut this place down !. ref: 6853
|
|||||||||||||
|
Key West Grill Posted: Jul 08th, 2007 at 8:28 pm From: manassas, VA By: sean Avg. Rating:1 |
||||||||||||
|
It was one of the worse times I have ever had at any restraunt ever. My Fiance went there and it took 90 minutes to get our appitizer (It was nachos) and we kept talking to others there who kept laughing at how long theres took as well. Then we got our food. Lobster for my Fiance, and I had like a combo meal. EVERYTHING INCLUDING THE NACHOS WERE COLD!!!! My fiance complained and waitress laughed and walked away. Over all were were there for almost 2 1/2 hours and everything was horrible. We will never go again. ref: 6803
|
|||||||||||||
|
Key West Grill Posted: Jul 06th, 2007 at 9:11 pm From: Myrtle Beach, SC By: skh Avg. Rating:1.7 |
||||||||||||
|
We took our son and his two preschool daughters who are from Atlanta to the grill for lunch. Most of the restaurant was shut down due to the cleaning of the floors. We had to walk through puddled water (and cleaning products, obvious from the odor) to get to our table. The staff was cleaning the floors during service time. The floor was slippery. We waited for about an hour after being seated before we received our food, which was of poor quality. We are locals and had eaten at the grill before (a couple of years ago). The food was, previously, fairly good and the service was okay. Today's experience was unacceptable. We will not be returning, nor will we ever recommend this restaurant again. If this grill were not located in the tourist trap of Broadway, it would never have survived this long. ref: 6754
|
|||||||||||||
|
Key West Grill Posted: Jul 01st, 2007 at 12:23 pm From: Sumter, SC By: jlm Avg. Rating:1.2 |
||||||||||||
|
When we walked in the door the Hostess did not even acknowledge us. We had an infant with us and when we asked to be seated in a non smoking area they look ed at us like we were crazy. After we had been seated we waited for about 20 min and no waiter or waitress came to our table. I immediately looked for a manager to no avail. We decided that this restaurant's staff and management was horrible. I cannot believe a place like this stays in Business! We quickly decided that this place did not deserve our business and left. On the way out the hostess did not seem to care that we were leaving and when stopped by the restroom on my way out I was disgusted with how dirty it was. There was even traces of what appeared to be cocaine on the sink counter. I guess that is what you get when you let idiots manage your restaurant's. I am going to contact the franchise owner of this place and submit a formal complaint. On the up side, we stopped into UNO's to eat and the service was first class. I think we were greeted by every member of the staff and the food was fantastic! ref: 6617
|
|||||||||||||
|
Key West Grill Posted: Jun 29th, 2007 at 3:15 pm From: North Myrtle Beach, SC By: tr Avg. Rating:1.5 |
||||||||||||
|
This used to be a favorite of ours. We went back last night and things have definitely changed. The new menu is awful. A lot of our favorites have been eliminated - and what has remained on the menu have been altered. They have increased their prices, which were high to begin with. We ordered an app. and our meals, and then sat patiently for 45 minutes with no food insight. Our waitress, Roxy (who was wonderful!!) came to the table and said that something happened to our order in the kitchen and that they were now preparing our meals. About 10 minutes later our app came out and about 20 minutes after that, our meals came out. We asked to speak to the manager who proceeded to blame it on our waitress. He had a terrible attitude and was very rude. We will not be visiting the restaurant again. ref: 6591
|
|||||||||||||
|
Key West Grill Posted: Jun 24th, 2007 at 3:34 pm From: Myrtle Beach, SC By: vpa Avg. Rating:2.2 |
||||||||||||
|
We are locals and have been to Key West Grill several times over the years but not in the last 2 years and certainly will never go back! It's so pretty but that's the extent of it! We arrived with our 3 kids, one that's just a toddler and were seated on the deck after about a 30 minute wait. We were greated by our server after about 5 minutes which was acceptable as it is June and there are lotes of tourists but it was 8:45 in the evening so not quite the rush of normal dinner hour. Anyway, our waitress, along with most all of the others was very blonde in more ways than one but seemed nice. We had already gone over the menu while waiting so we were ready to place our entire order right away. We ordered tea for everyone but the baby as he had a sippy cup already on the table. We ordered for the kids from the kids menu 2 cheese pizzas, and chicken tenders with fries @ 6.99 each. You would assume that these would include a drink as most restaurants do, right? Especially for that price! Mu husband ordered crab stuffed shrimp with baked potato and I ordered a captain's platter so he could have some of the flounder, mine also with a baked potato. They both come with Cuban slaw that is beyond a terrible blend of flavors! We didn't realize until we were leaving that everyone else around us had gotten bread when seated. When she brought our drinks, there were 5 and none of them with a lid for a child but we thought nothing of receiving 5 at the time although we didn't need one for the baby. Our food arrived and the kids seemed to enjoy their pizza but our oldest daughter said that the chicken tenders tasted funny and rubbery so she only ate her fries. My husbad's meal @ $21.99 had 6 average sized "crab" stuffed shrimp, french fries and that slaw. My platter was huge and nice looking with scallops, shrimp, oysters, flounder and again that horrid slaw. No baked potatoes in sight and no tea refills or waitress either. When we asked another waitress to find her, it was about another 5 minutes. We asked her for more tea, tartar sauce and our potatoes. She returned another 5 minutes later with all but the tea, she brought sour cream but no butter. The tartar was inedible and so again we waited another 5 minutes and asked her for butter and a manager since our food had some issues. 2 of my scallops were great but everything else tasted like scorched milk, except the flounder that was pretty good but by this time my taste buds had nothing but the scorched flavor! I didn't even think to taste the chicken tenders but I'll bet they had the same flavor. When the manager came over he said that our waitress had a really bad night which we understood because I had waited table for many years. He also said that one of their fryers was having problems getting too hot and that he would adjust our bill. Remember, I ate 2 scallops, a bite of scorched shrimp and another bite of scorched oyster, 3 bites of flounder and neither of us ate potatoes because we never got butter! My husband ate his 6 shrimp and my daughter ate her fries. The 2 little ones did enjoy their pizza. When she finally brought our bill, the manager had taken off $20 and we had been charged almost 13 dollars for 5 tea's, oh yeah, when we finally got a refill after we were finished, it was so sweet that you could not even swallow it! So here we are paying almost $72 for a non-edible meal. When we were ready to pay, it was about 10 minutes before our waitress came to collect our credit card! Needless to say, I am either going back tonight to discuss this with a manager or I will call them but this is ridiculous! There are so many good places at Broadway at the Beach, don't make the mistake of eating here. Go to Joe's Crab Shack or Landry's or Margaritaville! For God's sake not Key West! ref: 6480
|
|||||||||||||
|
Key West Grill Posted: Jun 20th, 2007 at 11:13 pm From: Pittsburgh, PA By: cam Avg. Rating:2.8 |
||||||||||||
|
It was rainning outside and we decided to head into the Grill for an early dinner. The hostess asked if we would like to sit outside--we of course asked if it was covered-and she looked at us like we were idiots and said of course it is covered-well it had a roof overhead, but given the fact there were period of downpours and the rain was coming in sideways-we said no thanks-she then took us to a booth for 4 and there were 5 in the party-this I could understand if they were busy(should have been a clue), but there were many tables available-we again ask to move-okay I know, at this point we should have just split-then there was our Nick-the only intelligent employee we encountered noticed that we had been waiting for some time and decided to serve our table despite it not being his table. We then were served our food-not only one entree, BUT two entrees had noticeable hairs in them-we politely asked that they be removed. The brilliant "Manager" came over to the table and states "are you folks the table that had the hairs in your food"? He apologized in his thuggish demeanor and walked away. Nick was so embarrassed-I think he actually thought his manager would act appropriately-if you make the same mistake we did at least try and get Nick's table-but my guess Nick is smarter than that and will leave soon-eat there if you dare. ref: 6426
|
|||||||||||||
|
Key West Grill Posted: Jun 01st, 2007 at 4:40 pm From: Myrtle Beach, SC By: lk Avg. Rating:3.2 |
||||||||||||
|
I've eaten there twice. The manager was a jerk to the poor young waiter because I offered to put my own food in the box-to-go as I saw he was overwhelmed with the large crowd. The manager fussed at the waiter that I was not to be doing this.
The manager took my plate from me and scraped it in the box, although I assured him that I had offered to do it and it was not necessary.
My sister and her mother-in-law ate there once a couple years ago. They ordered the same seafood dish and both became so violently ill with vomiting and diarrhea at the same time several hours later they had to go to the emergency room. The husband called the restaurant and spoke to management to warn him that this particular dish was bad--so he wouldn't serve it to anyone else. The manager at the time denied the sickness was due to the restaurant and dismissed his call. No one in our extended family has ever gone back.
This was a couple years ago. Maybe things have changed but there are too many other choices out there so why bother? ref: 6142
|
|||||||||||||
|
Key West Grill Posted: May 26th, 2007 at 10:07 am From: Fredericksburg, VA By: rbh Avg. Rating:2.3 |
||||||||||||
|
Have been a long time fan. I've eaten there every year since 1998. Probably the best coconut shrimp on the planet. This year (late May) we visited and ordered two crab stuffed entrees. Neither entree had any crabmeat, only a bread stuffing. The Manager attempted to correct things but stated "the kitchen guys seem to be skimping abit tonight, don't they"? He deducted some money, but I don't think we'll return. In my opinion, when ordering a crab stuffed entree at the beach, it should overflow with crab. Especially when the price exceeds $ 25.00. Proceed with caution. ref: 6042
|
|||||||||||||
|
Key West Grill Posted: Apr 12th, 2007 at 2:57 pm From: North Myrtle Beach, SC By: e n Avg. Rating:2 |
||||||||||||
|
I recently took family members to Broadway at the Beach for an "afternoon out". We stopped at the Key West Grill to have lunch. The hostess was very rude!!! We should have left then, but we did not. Everyone was hungry and tired. After a very long wait, we were seated. We noticed many empty tables in the resturant and could not understand the long wait. The waiter seemed preoccupied, forgot silverware, and confused our order with another table. There was only four in our party, so it was a little hard to understand the poor food service. We considered the prices high for the quality of food. Yes, we are experienced with Myrtle Beach prices, but felt the prices were about twenty to thirty percent higher than compariable resturants. I know many resturants depend on a "never-ending" supply of tourists for their income, but they should realize that Locals and frequent visitors will give them repeated business if the prices, service, and food are at least Average or above.
ref: 5396
|
|||||||||||||
|
Key West Grill Posted: Mar 20th, 2007 at 4:44 pm From: Germantown, MD By: loh Avg. Rating:2.7 |
||||||||||||
|
I've been to Myrtle Beach many times in the past and this time we decided to go into the Key West Grill. It was quiet in there, and I guess we should have taken that as a warning... the least busy place at Broadway. We ask the hostess if we could get a table by the window and she took us to quite possibly the furthest table from the window next to the bar, which is the smoking section. There were several tables near the window that were clean and available, and after asking politely if we could move to another table, we got an attitude and she threw the menus on the table and walked away. We should have just left right then and there, but I was hungry and there was a wait to sit at any other restaurant.
It took our waiter forever to even get our drinks and even take our order for our food. We ordered an appetizer with our drinks and it came out only minutes before the food came to the table, so we didn't get to enjoy it. Luckily the food came our cold and underdone, so we had to send it back and it took about a half hour for cooked food to come to the table.
This was probably the worst experience I have had in Myrtle Beach from any restaurant. I don't know how a place like this can stay in business. The management needs to do something. I wish I saw these reviews beforehand becuase I wouldn't have even bothered.
BEWARE OF THE KEY WEST GRILL!!!! ref: 5173
|
|||||||||||||
|
Key West Grill Posted: Mar 03rd, 2007 at 3:34 pm From: myrtle beach, SC By: sz Avg. Rating:3.2 |
||||||||||||
|
It was over all a poor experience the last time I was there. We were seated promptly but then it took 10 minutes for someone to take our drink order and that was after we found someone to help us. You would think after getting service ourselves that they would remember to stay on top of the ball, not so! It took another 10-15 minutes to bring the drinks back. The food came about twenty minutes after that. I could understand a little if it had been busy but we were practically the only ones in there. For the price of the little bit of food you receive, I expected better service. The drinks are over priced also for the size they give you. ref: 5017
|
|||||||||||||
|
Key West Grill Posted: Feb 01st, 2007 at 11:46 pm From: Myrtle Beach, SC By: lmn Avg. Rating:4.5 |
||||||||||||
|
After reading the reviews that have previously been posted I think that a lot of them are posted by individuals who have no idea what it is like to work at a restaurant. This is a restaurant that is located at probably the largest tourist spot in Myrtle Beach. Do you really expect to be in and out in 30 minutes at a restaurant that seats 600 people? I THINK NOT! The servers there bust their asses to make the little money they do only to have people think that they make a base wage. GUESS WHAT!!! It's 2.13 an hour... GET REAL! You expect STELLAR service then you should include a STELLAR tip! Don't come to this restaurant expecting to get a lot for nothing... In fact not any restaurant! It's hard work! Also, for those of you who treat the server like they're nothing more than a peasant from the old days.. GET OFF IT.. Most of the servers are college students who are only doing this to pay their bills. In fact a lot of them are probably a lot better off than you! GET OVER YOURSELF and GAIN SOME COMMON SENSE! Next time you want to complain about something think about all that I've just said! Get a life and if you are a complainer... You're not wanted in ANY restaurant anyways! ref: 4780
|
|||||||||||||
|
Key West Grill Posted: Jan 27th, 2007 at 9:00 pm From: Albuquerque, NM By: jl Avg. Rating:5 |
||||||||||||
|
I had a great experience at Key West Grill. It was my 26th Birthday and the waiter (Tim) was not only sexy but extremely nice. I had a GREAT time!!! ref: 4753
|
|||||||||||||
|
Key West Grill Posted: Nov 10th, 2006 at 5:27 pm From: Goose Creek, SC By: ajs Avg. Rating:2.8 |
||||||||||||
|
Food was cold, service was even worse and to top it off our waiter decided to add an extra 10 dollars on my card for a tip, but that's ok the BBB and my bank were notified. I would not have eaten there if I had read all these reviews before hand. ref: 4293
|
|||||||||||||
|
Key West Grill Posted: Nov 07th, 2006 at 12:30 pm From: Goose Creek, SC By: ajs Avg. Rating:3.7 |
||||||||||||
|
Food Sucked, Service Sucked, Server REALLY sucked, I left a $1.86 Tip on the credit card and the server changed it to 11.86 after i left. It's good I checked the bank statement! Terrible restaraunt, should have stuck to burger king! ref: 4269
|
|||||||||||||
|
Key West Grill Posted: Oct 29th, 2006 at 8:35 pm From: Richmond, VA. By: crs Avg. Rating:4.2 |
||||||||||||
|
10/22 Our first time to MB and our first place for dinner....clean, clean, clean....friendly staff, great food - last place for lunch - clean, clean, friendly staff, great food....everything in MB is expensive so you compare apples to apples and get what you pay for....compared to some of the other 'tourist' places - this one is great! We'll be back (in fact, next September, when the weather is warmer)! ref: 4218
|
|||||||||||||
|
Key West Grill Posted: Oct 29th, 2006 at 5:42 pm From: Lexingotn, NC By: ccs Avg. Rating:2.8 |
||||||||||||
|
Visited this location on October 28, 2006. Never really had a great experience at Key West, however we thought we would give it one more chance. Well, should have left well enough alone. We did have reservations, so seating was not a problem. The menu is still over priced for the quality and amount of food. Our waiter was very good and promptly took care of all of our needs. The food was good, although not as good as the price. One thing that really bothered our group was the "Pirate" that walked around and rudely stood by the table making unwanted noises with all his little toys. This was not a very good atmosphere to eat a nice dinner. I thought for a minute that I was in "Chucky Cheese" or something. I would get rid of the Pirate. Very distasteful!! Undecided on whether to return or not. ref: 4213
|
|||||||||||||
|
Key West Grill Posted: Oct 28th, 2006 at 8:06 pm From: Myrtle Beach, SC By: as Avg. Rating:5 |
||||||||||||
|
Great restaurant, great staff,good food, our favorite place in Myrtle Beach ref: 4207
|
|||||||||||||
|
Key West Grill Posted: Oct 01st, 2006 at 11:54 am From: charleston, SC By: rcs Avg. Rating:1.3 |
||||||||||||
|
Things have definitely changed over the years for Key West. As the years progress, service gets worse, food gets worse, and prices don't decrease. Too high prices for what you get. Perhaps owner/management needs to regroup. It is a shame that a restaurant that was once such a pleasure to dine in has become a waste of time and money. WOULD NOT GO BACK UNDER CURRENT SITUATION. ref: 4019
|
|||||||||||||
|
Key West Grill Posted: Sep 29th, 2006 at 2:47 pm From: frederickburg, VA By: ges Avg. Rating:1 |
||||||||||||
|
Hands down worst place in Myrtle Beach. Bad service, terrible food! ref: 3992
|
|||||||||||||
|
Key West Grill Posted: Sep 10th, 2006 at 11:39 am From: Harrisburg, PA By: lc Avg. Rating:5 |
||||||||||||
|
We were there for lunch the second week of July. There was no wait, service was Excellent, the food portions were huge and the food was wonderful. We will definately come back every year. Also, the bartender made a special request drink, and it was amazing. Great place. ref: 3806
|
|||||||||||||
|
Key West Grill Posted: Sep 08th, 2006 at 10:26 pm From: New Boston, OHIO By: ncb Avg. Rating:3.7 |
||||||||||||
|
The food was very good, a little pricey, but good. We had filet mignon with lobster and filet mignon with crab cake. Only two people dining and the bill was $133.00. The service was average, however, the waiter had only been there 4 days. ref: 3791
|
|||||||||||||
|
Key West Grill Posted: Sep 03rd, 2006 at 12:44 pm From: Baxley, GA By: jc Avg. Rating:4.7 |
||||||||||||
|
We went for lunch- just as they were opening. We had no wait, which is probably pretty common for this time. I ordered a salad with mojito grilled chicken. It was the biggest salad I have ever seen. And, it wasn't just lettuce. It was piled high with bean sprouts, tomatoes, goat cheese (huge portion), red onions, mandarin oranges, carrots... Lots of stuff- the best salad I have ever eaten. I could eat it everyday. I tried to finish it, but I just didn't have the space in my tummy. I think it cost around $14, which may seem a little high, but you wouldn't believe how big it is. Oh yeah, and the veggies were fresh- no wilted lettuce. I am a picky eater and pretty hard on restaurants' service. But, I would go back for sure! ref: 3725
|
|||||||||||||
|
Key West Grill Posted: Aug 31st, 2006 at 6:28 pm From: Midlothian, VA By: ml Avg. Rating:3.8 |
||||||||||||
|
Great cocktails! Food ok. Service not so good. ref: 3706
|
|||||||||||||
|
Key West Grill Posted: Aug 31st, 2006 at 12:47 pm From: Ashland, KY By: df Avg. Rating:4.7 |
||||||||||||
|
This was a wonderful restaurant! The food was excellent and very reasonably priced! The salmon was the best! Would certainly eat here again.... ref: 3699
|
|||||||||||||
|
Key West Grill Posted: Aug 23rd, 2006 at 9:34 pm From: Norwalk, OH By: ts Avg. Rating:3.5 |
||||||||||||
|
I've never been so disappointed in a restaurant. This place has a prime loacation and one heck of a concept. They completely blow it with their staff. I've been there four times and each time it gets worse. The food is absolutely great, but if you can't service the customers, what sense does it make to have great food? I believe I've given them a fair chance. I will not return. ref: 3633
|
|||||||||||||
|
Key West Grill Posted: Aug 21st, 2006 at 5:23 pm From: Clarksville , TN By: stc Avg. Rating:2.3 |
||||||||||||
|
We own a home in Myrtle beach and go at least twice a year. This was the first time we have ever eaten at Key West Grill and now we know why .It did not take long to get seated . Service was slow and the waiter was the worst waiter i have ever had. The family next to us had the same problem. The food did not come right two times. The bill was not correct three times and for the prices that they charge you would think it would be top notch. I have had better service at McDonalds .The manger did nothing to handle my familys or the other familys issues with his restaurant. WILL NOT GO BACK. ref: 3613
|
|||||||||||||
|
Key West Grill Posted: Aug 21st, 2006 at 11:56 am From: Myrtle Beach, SC By: jsj Avg. Rating:2.3 |
||||||||||||
|
I live here and had friends in town and went to Key West Grill. I will never go back and so sorry I exposed my out of town friends to this disaster. To start with, we had to wipe out seats before sitting down. Waiter announced immediately that he was new and was supposed to have only 2 tables, but they gave him four. He was nice but service was terrible. Order for wine was forgotten. When food arrived, one order was left off. Salad was wrong and had no dressing. My baked potato had no butter and I never got any. I got shrimp and osyters. Cold and could not eat oysters. We requested a manager and ending up talking to two managers who apologized and stated that our tickets would be adjusted. It was not! I paid $22.00 for a few shrimp. I have been in restaurant business and am appaled by the service, or lack of, and concern by managers. Again, will never go back. ref: 3605
|
|||||||||||||
|
Key West Grill Posted: Aug 21st, 2006 at 12:41 am From: Norfolk, VA By: lt Avg. Rating:3 |
||||||||||||
|
Not impressed with the food at all. Servers were great yet managers lacked in their assistance with everything concerning the restaurant. ref: 3597
|
|||||||||||||
|
Key West Grill Posted: Aug 18th, 2006 at 6:41 pm From: good hope, GA By: bc Avg. Rating:2.3 |
||||||||||||
|
Visited on july 13 and would not visit again. Poor service and the food was tasteless.. ref: 3571
|
|||||||||||||
|
Key West Grill Posted: Aug 17th, 2006 at 5:49 pm From: Newark, DE By: kf Avg. Rating:4 |
||||||||||||
|
Came here, after show at the Palace Theater, around 11pm, was surprised to be seated. Service was great, food was wonderful, atmosphere was dead, but to be expected. Will be back, during normal hours. ref: 3563
|
|||||||||||||
|
Key West Grill Posted: Aug 12th, 2006 at 7:03 pm From: Salem, VA By: ksp Avg. Rating:2.3 |
||||||||||||
|
Obviously this restaurant is lacking in management and from reading other reviews has a lousy wait staff (which is what we experienced). My husband and I were vacationing and decided to eat at the restaurant because we had never been there before---will never go back. To make a very long and horrible meal story short, our waitress could have cared less about attending to our table--several times we had to grab another waiter to get what we needed. When asking if bread came w/ the meal (because everybody else seemed to have bread besides us), she told us that the customer has to ask for it--I've never heard of such a thing. This has been the only time we have never left a tip because of service--this topped it all. This restaurant has great potential but you only get one chance to make a first impression. ref: 3505
|
|||||||||||||
|
Key West Grill Posted: Jul 29th, 2006 at 4:28 pm From: Washington C.H., OH By: gdw Avg. Rating:2 |
||||||||||||
|
We waited forever on our food, our bill was horribly high, there was no air conditioning at the restaurant, we waited forever on our bill, it took forever to cash us out and then I was double charged on my debit card (2 different amonts) for our food!!! Definitely won't go back!!!! ref: 3317
|
|||||||||||||
|
Key West Grill Posted: Jul 27th, 2006 at 2:04 pm From: Germantown, MD By: cmv Avg. Rating:4.2 |
||||||||||||
|
We visited the Key West Grill on July 17 around 6pm and were promptly seated (party of 6 - 2 being children); however, the service was horrible - we were the forgotten party. When we were finally able to order, the food was absolutely fantastic, my son and I had Mahi Mahi - mine Havana style - his Blackened; my husband had ribs and daughter-in-law had a beautiful steak. Everything from start to the dessert-_key lime pie and "bananarama"(think that was the name) was great. A great value for what we had (including a nice childrens menu). We will definitely go to Key West again - as far as service, anyone can have one bad day. The Food was great! ref: 3261
|
|||||||||||||
|
Key West Grill Posted: Jul 20th, 2006 at 10:49 am From: Georgetown, SC By: jt Avg. Rating:3.2 |
||||||||||||
|
Very expensive which you expect at the beach but when you mix in a rude waiter it is enough to keep me from going back. I'm local and there are too many good places to eat for me to have to go there again. Food was average to boot! ref: 3166
|
|||||||||||||
|
Key West Grill Posted: Jul 15th, 2006 at 11:03 am From: knoxville, TN By: jsl Avg. Rating:2.3 |
||||||||||||
|
Food was good, service...or lack thereof ... waited over an hour after placeing order, when order arrived half of it was missing and had to wait another 30 minutes to get it. I would not eat there again. ref: 3069
|
|||||||||||||
|
Key West Grill Posted: Jul 04th, 2006 at 4:22 pm From: Conway, SC By: jf Avg. Rating:2.5 |
||||||||||||
|
Don't bother with this place. I've been twice. Once I walked out before ordering the first time. I thought I'd give it a second try. What a waste. If you want to sit for almost an hour before you are served (after being seated) and enjoy being seated at a dirty table, go here. My husband and I will not go back for a third try. ref: 2884
|
|||||||||||||
|
Key West Grill Posted: Jun 23rd, 2006 at 9:43 am From: LORIS , SC By: b w Avg. Rating:3.2 |
||||||||||||
|
We ordered trout and it was dried out, and had no taste. The price was way to high for the quality of the food. I am a local and could never recommend your restauarnt. Your menu is way too expensive for the food you serve.. ref: 2739
|
|||||||||||||
|
Key West Grill Posted: Jun 06th, 2006 at 5:12 pm From: North Myrtle Beach, SC By: meh Avg. Rating:3.3 |
||||||||||||
|
I'm a local and take guests to Key West a few times a year. My last visit was for lunch with guests. The wait person was excellent. The front desk was slow and not connected to the customer. The Cuban Chicken with Jalipeno mashed potatoes was good. But the fried selections of oyster and shrimp were dried up and not tasty. The shrimp had a frozen food look. They were not moist and the oysters ranged from 1/2 inch to 2 inches in a dried on batter that was overcooked, making the oysters dried-up instead of juicy. I do better at home. I like the place but the last time I went and ordered fresh oysters, they were very small and had no taste--but the price was as usual and high for what they served. I am reluctant to return. Too bad because the atmosphere is good. There are too many new restaurants around with better food. ref: 2611
|
|||||||||||||
|
Key West Grill Posted: May 11th, 2006 at 12:33 pm From: Windrixvilletown, NV By: gg Avg. Rating:4.3 |
||||||||||||
|
Key West Grill is a great restaurant!!! Enjoy it every time I go there! Way to go Key West. ref: 2406
|
|||||||||||||
|
Key West Grill Posted: May 08th, 2006 at 1:38 pm From: pittsburgh, PA By: mv Avg. Rating:3 |
||||||||||||
|
We are regular vacationers to Myrtle Beach - we tried this place a few times and each time the service was horrible. The first time we waited 30 minutes for our waiter to take our order and then waited over an hour for our meals and when they did finally come they were cold and our steaks were barely done! We did complain to the manager who didn't do anything but apologize. The second time we went the service was still horrible but at least the food was hot. It is overpriced on drinks too. We don't recommend this place to any of our friends going to Myrtle Beach. ref: 2374
|
|||||||||||||
|
Key West Grill Posted: May 05th, 2006 at 5:20 pm From: greenwood, IN By: wk Avg. Rating:4.2 |
||||||||||||
|
If you know good food, don't waste your time reading the opinions about this restaurant that are bad. Anyone writing a bad review on this restaurant simply doesn't know good food. I eat out all of the time and and very picky about restaurants, food quality, and noise level. The atmosphere is excellent. The owner took the time to create a great atmosphere and a great menu. The taste and quality of food reflect very well. This restaurant is not to be missed. Try the Cuban Sandwich -- it is fabulous. The She Crab soup is the best is South Carolina. ref: 2360
|
|||||||||||||
|
Key West Grill Posted: Mar 11th, 2006 at 11:17 pm From: richmond , VA. By: rst Avg. Rating:3.8 |
||||||||||||
|
We vacation in Myrtle Beach at least once a year, sometimes twice. We find ourselves at the Key West Grill at least once per visit, usually for lunch. We have always been seated quickly... The boys get upset by this because they can't stay up front and talk to the parrot... lol! ( we ask for the deck). I do recommend sitting inside if it's windy, but thats not Key West's fault. We have young children and they always bring the kids crayons and crackers to hold them over. My big thing is keeping my tea full, and this has never been a problem. My wife and i always get the same thing and it's always been good, and have never had to wait very long... ref: 2130
|
|||||||||||||
|
Key West Grill Posted: Feb 15th, 2006 at 11:03 am From: Mantua, OHIO By: prm Avg. Rating:5 |
||||||||||||
|
Everything at your restaurant was great! ref: 2029
|
|||||||||||||
|
Key West Grill Posted: Feb 12th, 2006 at 11:14 am From: Providence, RI By: lmt Avg. Rating:2.2 |
||||||||||||
|
We went to Key West Grill and it was one of the worst experiences I have ever had. When were were being seated, we were taken to three different tables around the entire restaurant before finding a clean one, with a rude hostess who obviously wanted nothing to do with being there. While we watched a large group of service staff leaning over the host stand, we waited for someone to take our order. We finally had someone greet us as we were about to leave, and decided to stay. (BIG MISTAKE). Our server was rude and lazy, we had to walk up to the front to get him to refill a drink and take our order. Our food came out cold, which I don't understand because the place was nearly empty, and when I asked to see a manager, it took them about 20 mins to "find" him. When he came to the table and talked to us, he did absolutely nothing. We politely asked to just have the meals removed from our bill because they were awful and we were not going to eat them and we just wanted to get out of there to go find someplace else to dine. He basically told us too bad and handed us our check. Never in my life have I ever been disrepected so much in one dining experience. I will never again be dining here. The people are rude, we heard many of the staff talking about finding new job, so obviously no one wanted to be there and it showed. The worst part was the way the manager treated us. Beware of this place, it looks beautiful, but it's terrible on the inside. ref: 2010
|
|||||||||||||
|
Key West Grill Posted: Jan 28th, 2006 at 9:02 pm From: Norwalk, OH By: ts Avg. Rating:3.8 |
||||||||||||
|
I've been to the Key West Grill three times in the past three years. I think it's a little expensive for the amount of food you get, but the quality of the food is very high. The service leaves a lot to be desired as each and every time I've been there, no one seems to know what they're doing. On a scale of 1-10, i'd give it a 7. It's good enough to make me return next year. ref: 1956
|
|||||||||||||
|
Key West Grill Posted: Dec 02nd, 2005 at 11:12 pm From: murrells inlet, SC By: cmb Avg. Rating:1.8 |
||||||||||||
|
That awful music is nothing like what I have heard in the real Key West. My Grand Marnier was served in coffee and when I protested I was told all cordials come in coffee!? All neighboring tables were complaining about the insane music and our waiter said he was actively seeking other employment. Food was not as good as Captain D's but very expensive. ref: 1711
|
|||||||||||||
|
Key West Grill Posted: Oct 06th, 2005 at 2:25 pm From: Kingsport, TN By: p.d. Avg. Rating:3.8 |
||||||||||||
|
Key West Grill is one of our favorite places to eat in Myrtle Beach. My wife and I always get the Pepper Crusted Atlantic Salmon. Our server left alot to be desired this time. She was unhappy because most of the people were sitting on the deck and not inside where she was working. So our service was very slow and she was unattentive. But our salmon was excellent. ref: 1439
|
|||||||||||||
|
Key West Grill Posted: Sep 14th, 2005 at 10:01 am From: Hamburg , NJ By: br Avg. Rating:0.5 |
||||||||||||
|
Went Key West Grill for lunch and ordered a drink at the bar. Charged us $21 for two Gray Goose Vodka's on the rocks. You got to be kidding! Needless to say we walked out. Keep your lunch! ref: 1258
|
|||||||||||||
|
Key West Grill Posted: Aug 28th, 2005 at 6:08 pm From: Reading , PA By: slm Avg. Rating:2.5 |
||||||||||||
|
This was a great disappointment first night in Myrtle Beach terrible food and service. Food was barely room temperature and very dried out and the waitress was well lets say it looked like she just woke up. Not recommended at all. ref: 1184
|
|||||||||||||
|
Key West Grill Posted: Jul 31st, 2005 at 9:28 pm From: Dickerson, MD By: anb Avg. Rating:4.3 |
||||||||||||
|
Service was great, food was fantastic... a must visit for sure!!! A great selection of steaks and seafood available for any appetitite! ref: 968
|
|||||||||||||
|
Key West Grill Posted: Jul 28th, 2005 at 5:04 pm From: Point Pleasant , PA. By: jr Avg. Rating:2.7 |
||||||||||||
|
Save yourself a major headach. This place was the pits. We complained about getting cold meals. They just looked at us like too bad. We asked to see the manager and he was too busy. Needless to say we had 12 golfers here and will not stop back. Go to Umberto's or to Mama Joe's. They like it when you come in and drop $100.00 per person on food and drinks. ref: 950
|
|||||||||||||
|
Key West Grill Posted: Jul 15th, 2005 at 9:05 am From: Winfield, WV By: js Avg. Rating:2.2 |
||||||||||||
|
Looks very pretty on the outside, but skip it. It's not worth the wait. ref: 850
|
|||||||||||||
|
Key West Grill Posted: Jul 12th, 2005 at 7:25 pm From: Greensboro, NC By: dpa Avg. Rating:2.3 |
||||||||||||
|
I will first say that on the positive side, we were seated quickly and the hostess was pleasant. That being said, we had a horrible experience at the Key West Grill.
My husband, 8 month old, and I were seated in such tight quarters outside that anytime the people behind us moved, our chairs bumped. We waited for approx. 10 min before someone came to ask if someone had waited on us yet, only to wait another 5 min. before someone did. After finally ordering, and most importantly, we ordered 2 standard menu meals, tuna and crab stuffed shrimp, which took 55 minutes for us to receive. (Keep in mind, we had an 8 month old who, of course, was not enjoying the view for that long.) Once we did receive the food, both were mediocre at best. Mine was overcooked and my husband's tuna had very little taste. Finally the manager came over to tell us the kitchen had lost our orders and we may get our meal free, which ended up only being half price. After watching other tables be seated, enjoy their meals, and leave before we even got our food, I would've expected more.
I had been to the key west grill previously without similar problems, however, due to the extreme dissatisfaction with this dinner, I will be recommending to our friends, family, neighbors, etc. to try other restaurants at Broadway @ the Beach. ref: 825
|
|||||||||||||
|
Key West Grill Posted: Jun 24th, 2005 at 2:55 pm From: Highlands Ranch, CO By: b.f. Avg. Rating:3.5 |
||||||||||||
|
We got a reservation and they guarunteed we would sit down right away. Thirty minutes later, they led us to a dirty table. They cleaned it in three minutes, and we sat down. We ordered, and an hour later we got two burned pizzas. We have kids aged 2-10, and this was unacceptable. When the food finally came out it was great, but two of my four children were asleep. I would NOT go back! ref: 674
|
|||||||||||||
|
Key West Grill Posted: Jun 19th, 2005 at 2:39 pm From: Myrtle Beach, SC By: jb Avg. Rating:4.5 |
||||||||||||
|
I am a local and have been eating at the Key West Grill for the past 4 years. The food quality has always been nothing but superb. The waitstaff is fun, friendly, and very helpful. They always make our dining experience a great one. For all those people who give any bad reviews to Key West Grill or any other restuarant at the beach for that matter, you are aparently from out of town and do not realize the speed of this town. Myrtle Beach will be busy on your vacation so to all of the tourists here are some tips: The servers are doing the best job they know how to. If you go in with a large party expect to wait. So good job to the great staff at the Key West Grill. Keep it up! ref: 627
|
|||||||||||||
|
Key West Grill Posted: Jun 14th, 2005 at 10:38 pm From: Pigeon Forge, TN By: amanda Avg. Rating:4.2 |
||||||||||||
|
We love Key West Grill. My family and I vacation at Myrtle Beach at least once a year. We eat here every vacation. The atmosphere is great, the steaks are fabulous. We vacation during the summer, but if you go to the restaurants at a time when they are not crowded, the service is great! ref: 604
|
|||||||||||||
|
Key West Grill Posted: Jun 11th, 2005 at 10:04 pm From: Raleigh, NC By: jss Avg. Rating:3.3 |
||||||||||||
|
When we sat down in 15 minutes the food took 2 1/2 hours to get. The food when we got it tasted great but the time it takes to get the food was unacceptable. I will not suggest this restaurant to any of my friends. ref: 574
|
|||||||||||||
|
Key West Grill Posted: Apr 05th, 2005 at 10:16 pm From: chattanooga, TN By: ms Avg. Rating:2.8 |
||||||||||||
|
Ordered redsnapper and it came looking great. When I cut into the fish I noticed it had not been cooked at all. Sent the fish back and just ordered an appitizer of stuffed mushrooms since everyone was already eating. They came out cold. I was still charged $10 for my appetizer. ref: 350
|
|||||||||||||
|
Key West Grill Posted: Feb 13th, 2005 at 11:46 am From: Winston-Salem, NC By: bg Avg. Rating:2.2 |
||||||||||||
|
The outside looked great and the menu also looked good, but our waiter when he did show up was not very helpful and the food was awful!! ref: 205
|
|||||||||||||
|
Key West Grill Posted: Dec 01st, 2004 at 12:49 am From: Little River, SC By: mw Avg. Rating:4.5 |
||||||||||||
|
We love Key West Grill and try to eat there every month or two in the warm months. Rarely do we sit anywhere but on the deck overlooking the water at Broadway at the Beach. Everything we've ever ordered there has been excellent; never had any dishes that weren't scrumptious! ref: 17
|
|||||||||||||
