Review: The special we had was flounder with crab. It tasted like a frozen fish entree from the grocery store. There was no flavor. The potatoes and vegtables were good. It was not worth the $29.99 entree price at all. The waiter did nothing when these concerns were mentioned. I would not go back again.
Libertyville, Illinois

Posted:11-04-2007

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Review: Food and service was excellent! thanks to mark. Seated immediately,three times during our week visit. Wish there was one closer to us. Love those plantains and cuban sandwiches. They are excellent! mark rocked! he treated us great and was wonderful to our kids.
Greensburg, Pennsylvania

Posted:10-26-2007

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Review: This place, bar none, has the WORST managing staff I've ever encountered in my life. Can't really blame any of the employees who have no ambition to perform their jobs, given what they put up with. Employment turnaround rate is HIGH, even for a restaurant. There's a reason there is always a blurb in the help wanted ads with their name on it. Don't support this rag-tag, unorganized, overpriced establishment. You'll only leave disappointed.
Myrtle Beach, South Carolina

Posted:10-16-2007

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Review: I recently visited Myrtle Beach and ate at this fantastic resturaunt. Service was great! I was seated right away, even though it was busy. Food tasted great after a long day of shopping. Sort of noisy though.... I will return to Key west grill as soon as possible. (NEXT MONTH) YAY!
Fort Wayne, Indiana

Posted:09-26-2007

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Review: Read the post dated 02-01-2007. Being from MB, sounds as if this person may be one of those working there. Maybe he/she should get a job elsewhere and learn what it is like to work in a quality eatery.
Hagerstown,, Maryland

Posted:09-10-2007

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Review: My wife & I ate here for a late dinner. Seated immediatly. Our waiter took our order & that was the last we saw of him till I had to drag him to get our check (which I ended up paying at the hostess station so we could get on with our evening. The restaurant was not even busy. When I told the host about the poor service they acted like they expected to hear it. Worst service I've ever received. We will never return & I will make a point to tell people never to go there.
Charlotte, North Carolina

Posted:09-07-2007

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Review: My family has enjoyed this restaurant in the past so returned there this past August. Big mistake!!! My husband and son arrived at the restaurant first (while my daughter and I were waiting in line at Victoria's Secret just across the way), but even though the restaurant was mostly empty they did not want to seat them (until my husband insisted) because "they do not seat incomplete parties." Our waitress barely spoke English and service was terrlble. My son ordered a $28.00 lobster pasta entree that was about 2 cups of food in an enormous bowl...no salad, nothing came with it. I had a mojito which turned out to be $8.00 (no prices were listed on the drink menu). The bun on my burger was completely soaked through so that I had to eat it with a knife and fork. The bill was enormous...this was the most expensive meal we have ever had in Myrtle Beach, and that includes fine restaurants like the Parson's Table in Little River where you would expect the check to be high and it would be worth it. Skip this one, folks.
Port Republic, Maryland

Posted:08-26-2007

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Review: We ate there 8/07 and the service was poor at best. It took over an hour to get a drink. It then took an additional 1.5 hours for me to complain that we had not received any food yet. The waitress was an ignorant bitch and the punk manager was an ass****. We will never eat there again. Oh, and we never did get our food and when i explained why we were leaving i got a bill for the sodas we ordered. Go figure. Eat at your own risk.
Glassboro, New Jersy

Posted:08-13-2007

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Review: We went on a Saturday night with a group of 6 and were seated shortly thereafter. Our server was very nice but didn't do a good job at all. Yes-they were all very busy but they should have more staff members on hand. The floor was very slippery at the front door where the kitchen staff was going out to get lobsters from the tank. At one point, we were ALL without drinks, for a long period of time. The food was WAY over priced........good thing I checked my bank statement when I returned home because the TOTAL amount was charged twice. And-because we were a party of 6, we were charged a gratuity of $7 each. He got a $21 tip for HORRIBLE service. Don't go there expecting good service--its not going to happen. We will not return.
Pickens, South Carolina

Posted:07-27-2007

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Review: Key West Grill is awsome every year me and my familly come to myrtle beach we come hear for the food, fireworks and the dragon that pops out of this little castle and spits fire o ya me and my cousins love feading the fish and ducks bread it's a perfect place for a family diner and after dinner we go do some shopping and walk around. This place is bea-utful I can't wait to go this year..
Chicago, Illinois

Posted:07-12-2007

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Review: Hands down, this was one of my worse dining experiences ever.

I did not receive what I ordered, the food was poorly prepared, the service was AWFUL, and to make matter worse, the manager was rude and snippy when I complained. I will never go back.

Avoid this restaurant!!
Knoxville, Tennessee

Posted:07-08-2007

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Review: It was one of the worse times I have ever had at any restraunt ever. My Fiance went there and it took 90 minutes to get our appitizer (It was nachos) and we kept talking to others there who kept laughing at how long theres took as well. Then we got our food. Lobster for my Fiance, and I had like a combo meal. EVERYTHING INCLUDING THE NACHOS WERE COLD!!!! My fiance complained and waitress laughed and walked away. Over all were were there for almost 2 1/2 hours and everything was horrible. We will never go again.
Manassas, Virginia

Posted:06-20-2007

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Review: It was rainning outside and we decided to head into the Grill for an early dinner. The hostess asked if we would like to sit outside--we of course asked if it was covered-and she looked at us like we were idiots and said of course it is covered-well it had a roof overhead, but given the fact there were period of downpours and the rain was coming in sideways-we said no thanks-she then took us to a booth for 4 and there were 5 in the party-this I could understand if they were busy(should have been a clue), but there were many tables available-we again ask to move-okay I know, at this point we should have just split-then there was our Nick-the only intelligent employee we encountered noticed that we had been waiting for some time and decided to serve our table despite it not being his table. We then were served our food-not only one entree, BUT two entrees had noticeable hairs in them-we politely asked that they be removed. The brilliant "Manager" came over to the table and states "are you folks the table that had the hairs in your food"? He apologized in his thuggish demeanor and walked away. Nick was so embarrassed-I think he actually thought his manager would act appropriately-if you make the same mistake we did at least try and get Nick's table-but my guess Nick is smarter than that and will leave soon-eat there if you dare.
Pittsburgh, Pennsylvania

Posted:06-01-2007

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Review: I've eaten there twice. The manager was a jerk to the poor young waiter because I offered to put my own food in the box-to-go as I saw he was overwhelmed with the large crowd. The manager fussed at the waiter that I was not to be doing this. The manager took my plate from me and scraped it in the box, although I assured him that I had offered to do it and it was not necessary. My sister and her mother-in-law ate there once a couple years ago. They ordered the same seafood dish and both became so violently ill with vomiting and diarrhea at the same time several hours later they had to go to the emergency room. The husband called the restaurant and spoke to management to warn him that this particular dish was bad--so he wouldn't serve it to anyone else. The manager at the time denied the sickness was due to the restaurant and dismissed his call. No one in our extended family has ever gone back. This was a couple years ago. Maybe things have changed but there are too many other choices out there so why bother?
Myrtle Beach, South Carolina

Posted:05-26-2007

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Review: Have been a long time fan. I've eaten there every year since 1998. Probably the best coconut shrimp on the planet. This year (late May) we visited and ordered two crab stuffed entrees. Neither entree had any crabmeat, only a bread stuffing. The Manager attempted to correct things but stated "the kitchen guys seem to be skimping abit tonight, don't they"? He deducted some money, but I don't think we'll return. In my opinion, when ordering a crab stuffed entree at the beach, it should overflow with crab. Especially when the price exceeds $ 25.00. Proceed with caution.
Fredericksburg, Virginia

Posted:04-12-2007

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Review: I recently took family members to Broadway at the Beach for an "afternoon out". We stopped at the Key West Grill to have lunch. The hostess was very rude!!! We should have left then, but we did not. Everyone was hungry and tired. After a very long wait, we were seated. We noticed many empty tables in the resturant and could not understand the long wait. The waiter seemed preoccupied, forgot silverware, and confused our order with another table. There was only four in our party, so it was a little hard to understand the poor food service. We considered the prices high for the quality of food. Yes, we are experienced with Myrtle Beach prices, but felt the prices were about twenty to thirty percent higher than compariable resturants. I know many resturants depend on a "never-ending" supply of tourists for their income, but they should realize that Locals and frequent visitors will give them repeated business if the prices, service, and food are at least Average or above.
North Myrtle Beach, South Carolina

Posted:03-20-2007

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Review: I've been to Myrtle Beach many times in the past and this time we decided to go into the Key West Grill. It was quiet in there, and I guess we should have taken that as a warning... the least busy place at Broadway. We ask the hostess if we could get a table by the window and she took us to quite possibly the furthest table from the window next to the bar, which is the smoking section. There were several tables near the window that were clean and available, and after asking politely if we could move to another table, we got an attitude and she threw the menus on the table and walked away. We should have just left right then and there, but I was hungry and there was a wait to sit at any other restaurant. It took our waiter forever to even get our drinks and even take our order for our food. We ordered an appetizer with our drinks and it came out only minutes before the food came to the table, so we didn't get to enjoy it. Luckily the food came our cold and underdone, so we had to send it back and it took about a half hour for cooked food to come to the table. This was probably the worst experience I have had in Myrtle Beach from any restaurant. I don't know how a place like this can stay in business. The management needs to do something. I wish I saw these reviews beforehand becuase I wouldn't have even bothered. BEWARE OF THE KEY WEST GRILL!!!!
Germantown, Maryland

Posted:03-03-2007

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Review: It was over all a poor experience the last time I was there. We were seated promptly but then it took 10 minutes for someone to take our drink order and that was after we found someone to help us. You would think after getting service ourselves that they would remember to stay on top of the ball, not so! It took another 10-15 minutes to bring the drinks back. The food came about twenty minutes after that. I could understand a little if it had been busy but we were practically the only ones in there. For the price of the little bit of food you receive, I expected better service. The drinks are over priced also for the size they give you.
Myrtle Beach, South Carolina

Posted:02-01-2007

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Review: After reading the reviews that have previously been posted I think that a lot of them are posted by individuals who have no idea what it is like to work at a restaurant. This is a restaurant that is located at probably the largest tourist spot in Myrtle Beach. Do you really expect to be in and out in 30 minutes at a restaurant that seats 600 people? I THINK NOT! The servers there bust their asses to make the little money they do only to have people think that they make a base wage. GUESS WHAT!!! It's 2.13 an hour... GET REAL! You expect STELLAR service then you should include a STELLAR tip! Don't come to this restaurant expecting to get a lot for nothing... In fact not any restaurant! It's hard work! Also, for those of you who treat the server like they're nothing more than a peasant from the old days.. GET OFF IT.. Most of the servers are college students who are only doing this to pay their bills. In fact a lot of them are probably a lot better off than you! GET OVER YOURSELF and GAIN SOME COMMON SENSE! Next time you want to complain about something think about all that I've just said! Get a life and if you are a complainer... You're not wanted in ANY restaurant anyways!
Myrtle Beach, South Carolina

Posted:01-27-2007

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Review: I had a great experience at Key West Grill. It was my 26th Birthday and the waiter (Tim) was not only sexy but extremely nice. I had a GREAT time!!!
Albuquerque, New Mexico

Posted:11-10-2006

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Review: Food was cold, service was even worse and to top it off our waiter decided to add an extra 10 dollars on my card for a tip, but that's ok the BBB and my bank were notified. I would not have eaten there if I had read all these reviews before hand.
Goose Creek, South Carolina

Posted:11-07-2006

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Review: Food Sucked, Service Sucked, Server REALLY sucked, I left a $1.86 Tip on the credit card and the server changed it to 11.86 after i left. It's good I checked the bank statement! Terrible restaraunt, should have stuck to burger king!
Goose Creek, South Carolina

Posted:10-29-2006

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Review: 10/22 Our first time to MB and our first place for dinner....clean, clean, clean....friendly staff, great food - last place for lunch - clean, clean, friendly staff, great food....everything in MB is expensive so you compare apples to apples and get what you pay for....compared to some of the other 'tourist' places - this one is great! We'll be back (in fact, next September, when the weather is warmer)!
Richmond, Virginia

Posted:10-29-2006

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Review: Visited this location on October 28, 2006. Never really had a great experience at Key West, however we thought we would give it one more chance. Well, should have left well enough alone. We did have reservations, so seating was not a problem. The menu is still over priced for the quality and amount of food. Our waiter was very good and promptly took care of all of our needs. The food was good, although not as good as the price. One thing that really bothered our group was the "Pirate" that walked around and rudely stood by the table making unwanted noises with all his little toys. This was not a very good atmosphere to eat a nice dinner. I thought for a minute that I was in "Chucky Cheese" or something. I would get rid of the Pirate. Very distasteful!! Undecided on whether to return or not.
Lexingotn, North Carolina

Posted:10-28-2006

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Review: Great restaurant, great staff,good food, our favorite place in Myrtle Beach
Myrtle Beach, South Carolina

Posted:10-01-2006

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Review: Things have definitely changed over the years for Key West. As the years progress, service gets worse, food gets worse, and prices don't decrease. Too high prices for what you get. Perhaps owner/management needs to regroup. It is a shame that a restaurant that was once such a pleasure to dine in has become a waste of time and money. WOULD NOT GO BACK UNDER CURRENT SITUATION.
Charleston, South Carolina

Posted:09-29-2006

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Review: Hands down worst place in Myrtle Beach. Bad service, terrible food!
Frederickburg, Virginia

Posted:09-10-2006

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Review: We were there for lunch the second week of July. There was no wait, service was Excellent, the food portions were huge and the food was wonderful. We will definately come back every year. Also, the bartender made a special request drink, and it was amazing. Great place.
Harrisburg, Pennsylvania

Posted:09-08-2006

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Review: The food was very good, a little pricey, but good. We had filet mignon with lobster and filet mignon with crab cake. Only two people dining and the bill was $133.00. The service was average, however, the waiter had only been there 4 days.
New Boston, Ohio

Posted:09-03-2006

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Review: We went for lunch- just as they were opening. We had no wait, which is probably pretty common for this time. I ordered a salad with mojito grilled chicken. It was the biggest salad I have ever seen. And, it wasn't just lettuce. It was piled high with bean sprouts, tomatoes, goat cheese (huge portion), red onions, mandarin oranges, carrots... Lots of stuff- the best salad I have ever eaten. I could eat it everyday. I tried to finish it, but I just didn't have the space in my tummy. I think it cost around $14, which may seem a little high, but you wouldn't believe how big it is. Oh yeah, and the veggies were fresh- no wilted lettuce. I am a picky eater and pretty hard on restaurants' service. But, I would go back for sure!
Baxley, Georgia

Posted:08-31-2006

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Review: Great cocktails! Food ok. Service not so good.
Midlothian, Virginia

Posted:08-31-2006

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Review: This was a wonderful restaurant! The food was excellent and very reasonably priced! The salmon was the best! Would certainly eat here again....
Ashland, Kentucky

Posted:08-23-2006

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Review: I've never been so disappointed in a restaurant. This place has a prime loacation and one heck of a concept. They completely blow it with their staff. I've been there four times and each time it gets worse. The food is absolutely great, but if you can't service the customers, what sense does it make to have great food? I believe I've given them a fair chance. I will not return.
Norwalk, Ohio

Posted:08-21-2006

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Review: We own a home in Myrtle beach and go at least twice a year. This was the first time we have ever eaten at Key West Grill and now we know why .It did not take long to get seated . Service was slow and the waiter was the worst waiter i have ever had. The family next to us had the same problem.

The food did not come right two times. The bill was not correct three times and for the prices that they charge you would think it would be top notch.

I have had better service at McDonalds .The manger did nothing to handle my familys or the other familys issues with his restaurant. WILL NOT GO BACK.
Clarksville, Tennessee

Posted:08-21-2006

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Review: I live here and had friends in town and went to Key West Grill. I will never go back and so sorry I exposed my out of town friends to this disaster. To start with, we had to wipe out seats before sitting down.

Waiter announced immediately that he was new and was supposed to have only 2 tables, but they gave him four. He was nice but service was terrible. Order for wine was forgotten. When food arrived, one order was left off. Salad was wrong and had no dressing. My baked potato had no butter and I never got any. I got shrimp and osyters. Cold and could not eat oysters.

We requested a manager and ending up talking to two managers who apologized and stated that our tickets would be adjusted. It was not! I paid $22.00 for a few shrimp.

I have been in restaurant business and am appaled by the service, or lack of, and concern by managers. Again, will never go back.
Myrtle Beach, South Carolina

Posted:08-21-2006

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Review: Not impressed with the food at all. Servers were great yet managers lacked in their assistance with everything concerning the restaurant.
Norfolk, Virginia

Posted:08-18-2006

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Review: Visited on july 13 and would not visit again. Poor service and the food was tasteless..
Good Hope, Georgia

Posted:08-17-2006

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Review: Came here, after show at the Palace Theater, around 11pm, was surprised to be seated. Service was great, food was wonderful, atmosphere was dead, but to be expected. Will be back, during normal hours.
Newark, Delaware

Posted:08-12-2006

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Review: Obviously this restaurant is lacking in management and from reading other reviews has a lousy wait staff (which is what we experienced). My husband and I were vacationing and decided to eat at the restaurant because we had never been there before---will never go back.

To make a very long and horrible meal story short, our waitress could have cared less about attending to our table--several times we had to grab another waiter to get what we needed. When asking if bread came w/ the meal (because everybody else seemed to have bread besides us), she told us that the customer has to ask for it--I've never heard of such a thing. This has been the only time we have never left a tip because of service--this topped it all.

This restaurant has great potential but you only get one chance to make a first impression.
Salem, Virginia

Posted:07-29-2006

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Review: We waited forever on our food, our bill was horribly high, there was no air conditioning at the restaurant, we waited forever on our bill, it took forever to cash us out and then I was double charged on my debit card (2 different amonts) for our food!!! Definitely won't go back!!!!
Washington C.H., Ohio

Posted:07-27-2006

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Review: We visited the Key West Grill on July 17 around 6pm and were promptly seated (party of 6 - 2 being children); however, the service was horrible - we were the forgotten party. When we were finally able to order, the food was absolutely fantastic, my son and I had Mahi Mahi - mine Havana style - his Blackened; my husband had ribs and daughter-in-law had a beautiful steak. Everything from start to the dessert-_key lime pie and "bananarama"(think that was the name) was great. A great value for what we had (including a nice childrens menu). We will definitely go to Key West again - as far as service, anyone can have one bad day. The Food was great!
Germantown, Maryland

Posted:07-20-2006

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Review: Very expensive which you expect at the beach but when you mix in a rude waiter it is enough to keep me from going back. I'm local and there are too many good places to eat for me to have to go there again. Food was average to boot!
Georgetown, South Carolina

Posted:07-15-2006

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Review: Food was good, service...or lack thereof ... waited over an hour after placeing order, when order arrived half of it was missing and had to wait another 30 minutes to get it. I would not eat there again.
Knoxville, Tennessee

Posted:07-04-2006

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Review: Don't bother with this place. I've been twice. Once I walked out before ordering the first time. I thought I'd give it a second try. What a waste.

If you want to sit for almost an hour before you are served (after being seated) and enjoy being seated at a dirty table, go here.

My husband and I will not go back for a third try.
Conway, South Carolina

Posted:06-23-2006

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Review: We ordered trout and it was dried out, and had no taste. The price was way to high for the quality of the food. I am a local and could never recommend your restauarnt. Your menu is way too expensive for the food you serve..
Loris, South Carolina

Posted:06-06-2006

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Review: I'm a local and take guests to Key West a few times a year. My last visit was for lunch with guests. The wait person was excellent. The front desk was slow and not connected to the customer. The Cuban Chicken with Jalipeno mashed potatoes was good. But the fried selections of oyster and shrimp were dried up and not tasty. The shrimp had a frozen food look. They were not moist and the oysters ranged from 1/2 inch to 2 inches in a dried on batter that was overcooked, making the oysters dried-up instead of juicy. I do better at home. I like the place but the last time I went and ordered fresh oysters, they were very small and had no taste--but the price was as usual and high for what they served. I am reluctant to return. Too bad because the atmosphere is good. There are too many new restaurants around with better food.
North Myrtle Beach, South Carolina

Posted:05-11-2006

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Review: Key West Grill is a great restaurant!!! Enjoy it every time I go there! Way to go Key West.
Windrixvilletown, Nevada

Posted:05-08-2006

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Review: We are regular vacationers to Myrtle Beach - we tried this place a few times and each time the service was horrible. The first time we waited 30 minutes for our waiter to take our order and then waited over an hour for our meals and when they did finally come they were cold and our steaks were barely done! We did complain to the manager who didn't do anything but apologize. The second time we went the service was still horrible but at least the food was hot. It is overpriced on drinks too. We don't recommend this place to any of our friends going to Myrtle Beach.
Pittsburgh, Pennsylvania

Posted:05-05-2006

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Review: If you know good food, don't waste your time reading the opinions about this restaurant that are bad. Anyone writing a bad review on this restaurant simply doesn't know good food. I eat out all of the time and and very picky about restaurants, food quality, and noise level. The atmosphere is excellent. The owner took the time to create a great atmosphere and a great menu. The taste and quality of food reflect very well. This restaurant is not to be missed. Try the Cuban Sandwich -- it is fabulous. The She Crab soup is the best is South Carolina.
Greenwood, Indiana

Posted:03-11-2006

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Review: We vacation in Myrtle Beach at least once a year, sometimes twice. We find ourselves at the Key West Grill at least once per visit, usually for lunch. We have always been seated quickly... The boys get upset by this because they can't stay up front and talk to the parrot... lol! ( we ask for the deck).

I do recommend sitting inside if it's windy, but thats not Key West's fault.

We have young children and they always bring the kids crayons and crackers to hold them over.

My big thing is keeping my tea full, and this has never been a problem. My wife and i always get the same thing and it's always been good, and have never had to wait very long...
Richmond, Virginia

Posted:02-15-2006

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Review: Everything at your restaurant was great!
Mantua, Ohio

Posted:02-12-2006

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Review: We went to Key West Grill and it was one of the worst experiences I have ever had. When were were being seated, we were taken to three different tables around the entire restaurant before finding a clean one, with a rude hostess who obviously wanted nothing to do with being there.

While we watched a large group of service staff leaning over the host stand, we waited for someone to take our order. We finally had someone greet us as we were about to leave, and decided to stay. (BIG MISTAKE).

Our server was rude and lazy, we had to walk up to the front to get him to refill a drink and take our order. Our food came out cold, which I don't understand because the place was nearly empty, and when I asked to see a manager, it took them about 20 mins to "find" him. When he came to the table and talked to us, he did absolutely nothing.

We politely asked to just have the meals removed from our bill because they were awful and we were not going to eat them and we just wanted to get out of there to go find someplace else to dine. He basically told us too bad and handed us our check.

Never in my life have I ever been disrepected so much in one dining experience. I will never again be dining here. The people are rude, we heard many of the staff talking about finding new job, so obviously no one wanted to be there and it showed.

The worst part was the way the manager treated us. Beware of this place, it looks beautiful, but it's terrible on the inside.
Providence, Rhode Island

Posted:01-28-2006

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Review: I've been to the Key West Grill three times in the past three years. I think it's a little expensive for the amount of food you get, but the quality of the food is very high. The service leaves a lot to be desired as each and every time I've been there, no one seems to know what they're doing. On a scale of 1-10, i'd give it a 7. It's good enough to make me return next year.
Norwalk, Ohio

Posted:12-02-2005

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Review: That awful music is nothing like what I have heard in the real Key West. My Grand Marnier was served in coffee and when I protested I was told all cordials come in coffee!?

All neighboring tables were complaining about the insane music and our waiter said he was actively seeking other employment.

Food was not as good as Captain D's but very expensive.
Murrells Inlet, South Carolina

Posted:10-06-2005

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Review: Key West Grill is one of our favorite places to eat in Myrtle Beach. My wife and I always get the Pepper Crusted Atlantic Salmon.

Our server left alot to be desired this time. She was unhappy because most of the people were sitting on the deck and not inside where she was working. So our service was very slow and she was unattentive. But our salmon was excellent.
Kingsport, Tennessee

Posted:09-14-2005

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Review: Went Key West Grill for lunch and ordered a drink at the bar. Charged us $21 for two Gray Goose Vodka's on the rocks. You got to be kidding! Needless to say we walked out. Keep your lunch!
Hamburg, New Jersy

Posted:08-28-2005

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Review: This was a great disappointment first night in Myrtle Beach terrible food and service. Food was barely room temperature and very dried out and the waitress was well lets say it looked like she just woke up. Not recommended at all.
Reading, Pennsylvania

Posted:07-31-2005

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Review: Service was great, food was fantastic... a must visit for sure!!! A great selection of steaks and seafood available for any appetitite!
Dickerson, Maryland

Posted:07-28-2005

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Review: Save yourself a major headach. This place was the pits. We complained about getting cold meals. They just looked at us like too bad. We asked to see the manager and he was too busy. Needless to say we had 12 golfers here and will not stop back. Go to Umberto's or to Mama Joe's. They like it when you come in and drop $100.00 per person on food and drinks.
Point Pleasant, Pennsylvania

Posted:07-15-2005

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Review: Looks very pretty on the outside, but skip it. It's not worth the wait.
Winfield, West Virginia

Posted:07-12-2005

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Review: I will first say that on the positive side, we were seated quickly and the hostess was pleasant. That being said, we had a horrible experience at the Key West Grill. My husband, 8 month old, and I were seated in such tight quarters outside that anytime the people behind us moved, our chairs bumped. We waited for approx. 10 min before someone came to ask if someone had waited on us yet, only to wait another 5 min. before someone did. After finally ordering, and most importantly, we ordered 2 standard menu meals, tuna and crab stuffed shrimp, which took 55 minutes for us to receive. (Keep in mind, we had an 8 month old who, of course, was not enjoying the view for that long.) Once we did receive the food, both were mediocre at best. Mine was overcooked and my husband's tuna had very little taste. Finally the manager came over to tell us the kitchen had lost our orders and we may get our meal free, which ended up only being half price. After watching other tables be seated, enjoy their meals, and leave before we even got our food, I would've expected more. I had been to the key west grill previously without similar problems, however, due to the extreme dissatisfaction with this dinner, I will be recommending to our friends, family, neighbors, etc. to try other restaurants at Broadway @ the Beach.
Greensboro, North Carolina

Posted:06-24-2005

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Review: We got a reservation and they guarunteed we would sit down right away. Thirty minutes later, they led us to a dirty table. They cleaned it in three minutes, and we sat down. We ordered, and an hour later we got two burned pizzas. We have kids aged 2-10, and this was unacceptable. When the food finally came out it was great, but two of my four children were asleep. I would NOT go back!
Highlands Ranch, Colorado

Posted:06-19-2005

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Review: I am a local and have been eating at the Key West Grill for the past 4 years. The food quality has always been nothing but superb. The waitstaff is fun, friendly, and very helpful. They always make our dining experience a great one. For all those people who give any bad reviews to Key West Grill or any other restuarant at the beach for that matter, you are aparently from out of town and do not realize the speed of this town. Myrtle Beach will be busy on your vacation so to all of the tourists here are some tips: The servers are doing the best job they know how to. If you go in with a large party expect to wait. So good job to the great staff at the Key West Grill. Keep it up!
Myrtle Beach, South Carolina

Posted:06-14-2005

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Review: We love Key West Grill. My family and I vacation at Myrtle Beach at least once a year. We eat here every vacation. The atmosphere is great, the steaks are fabulous. We vacation during the summer, but if you go to the restaurants at a time when they are not crowded, the service is great!
Pigeon Forge, Tennessee

Posted:06-11-2005

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Review: When we sat down in 15 minutes the food took 2 1/2 hours to get. The food when we got it tasted great but the time it takes to get the food was unacceptable. I will not suggest this restaurant to any of my friends.
Raleigh, North Carolina

Posted:04-05-2005

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Review: Ordered redsnapper and it came looking great. When I cut into the fish I noticed it had not been cooked at all. Sent the fish back and just ordered an appitizer of stuffed mushrooms since everyone was already eating. They came out cold. I was still charged $10 for my appetizer.
Chattanooga, Tennessee

Posted:02-13-2005

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Review: The outside looked great and the menu also looked good, but our waiter when he did show up was not very helpful and the food was awful!!
Winston-salem, North Carolina

Posted:12-01-2004

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Review: We love Key West Grill and try to eat there every month or two in the warm months. Rarely do we sit anywhere but on the deck overlooking the water at Broadway at the Beach. Everything we've ever ordered there has been excellent; never had any dishes that weren't scrumptious!
Little River, South Carolina

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